Configuring Microsoft 365 with Exchange Administrator Accounts

Applies to: Microsoft 365 with Exchange, User Mailbox

In this procedure, you configure the Microsoft 365 with Exchange (Exchange Online) Administrator Account.

Important

For hybrid environments, you must configure an on-premises service account and an Microsoft 365 with Exchange (Exchange Online) service account.

Procedure

  1. From the navigation pane, expand Solutions > Apps, and then click Exchange Apps.

  2. On the upper-right corner, click Settings.

  3. On the page that appears, in the Mailbox Agent tab,in the Exchange service accounts area, click Add.

  4. The Exchange servers page appears.

    The Add service account dialog box appears.

  5. Configure the on-premises service account by doing the following:

    1. From the Service type list, select the version of your on-premises server.

    2. Type the credentials for the Exchange Administrator, and then click Save.

  6. Configure the Microsoft 365 with Exchange Administrator account by doing the following:

    1. In the Exchange service accounts area, click Add.

      The Add service account dialog box appears.

    2. From the Service type list, select Exchange Online.

    3. In the Email address box, type the SMTP address of the Microsoft 365 with Exchange Administrator account.

    4. Type the credentials for the Microsoft 365 with Exchange Administrator account, and then click Save.

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