Innovation Update Release 11.42.50 (Dec 15, 2025)

Issue Hotfix

Prevents restoration failures and errors when handling special content types, ensuring a smoother and more reliable backup and restore process.

304735

Ensures accurate subscription data by excluding peak usage percentage for cloud rewind subscriptions, preventing incorrect metric calculations.

304717

Restore of the object is failing after restoring the object from recycle Bin the update request fails with error Object not found. But the object exists in Entra portal with the same GUID. With Get Api we are able to retrieve the object configurations

304711

Push update on HSX standby CS instance fails while setting up MSSQL tempdb directory

304635

Clicking on any set folder from the DR Backup Details section under Security posture score for any commcell shows only one dump file

304689

Credentials associated at agent level are not showing up in credentials associations

304758, 304789

Restore may include more records than needed

304671, 304726

Backups are hung and failing due to queries when DB_Recycle Bin is occupied.

304751

When browsing archiver subclients, deleted files might not be visible in their original location if the stub was relocated before performing the backup.

304613

improve logging for troubleshooting of Azure Cosmos DB NoSQL

304610, 304827

aad INCREMENTALS MAY take longer than fullS

304722

Server side changes to support automatic FULL schedule also

304379, 304497

Object storage instance creation takes more time

304315

When suspending an FSO job, the file scan process continues to run.
The FileScan process is unable to terminate the previous instance for the same subclient and job.

304350

SharePointOnline: Implemented a retry mechanism to handle random error messages indicating a modification issue.

304366

Compliance lock not being disabled after its been approved by secondary tenant admin

304405, 304440

Orphan chunk pruning may not remove all orphan chunks if SFile.idx and the Chunk Map Trailer are missing.

304277

When LiveSync settings were updated, the corresponding audit entries were not being created.

304394, 304514

Entra Id: Overwrite Behavior of Certain Properties of CAP not working after restore when they need to be set null or empty

304364

SLA Report API: Bad parameters error due to non-existing temp table

304391, 304430, 304470

The Health Tile on the dashboard is not updating correctly and displaying 0 for warning and critical indicators.

304389, 304428

Visibility of the index restore job could extend to unintended entities within the environment

304109, 304126, 304157

In certain cases, auxiliary copy jobs fail to honor the multiplexing factor set in the storage policy copy configuration.

304122, 304139

Auxcopy job fails with database error when trying to create new stream readers.

304120, 304137

Saving a workflow could allow the workflow to be marked in a restricted state that does not allow it be modified

304114, 304131

DropBox is not being filtered in laptop backups after adding DropBox moniker as exclusion.

304082

App aware - Job should be partial success if failed to connect to app job for one of the VM

304077

Introduced standardized endpoints for workflow execution, ensuring consistent API responses and simplified invocation with flexible input methods. Supports JSON or XML output based on request headers.

304076, 304166

Stats not getting updated correctly while HTML restore to MsTeams

304043

Log command line backup on SAP for Oracle may be incorrectly marked as failed instead of CWE status

304019

Entra Id: Restore of enterprise app and app registration might fail in some cases.

304040

Login issues encountered occasionally due to high thread pool count, affecting system behavior.

303941

Snapshot mount and / or unmount operations might take longer than usual time on a Windows MediaAgent. In CVMA log, it can be observed that Microsoft VDS calls are taking longer time to respond

303934

SharePointOnline: Sometimes, runtime reporting is freezing while restore in log is still continuing.

303950

DB2 instant clone job may pass incorrect argument to post script.

303908

MongoDB agent backup fix to delete native snap jobs with compliance lock plan option

303900

Included from Innovation Update Release 11.42.44 (Nov 16, 2025)

Issue Hotfix

CaseManager Exchange reference copy fails when there is space in the caseName

303752

Restore jobs for SharePoint V2 could fail for specific files or items, showing the error 'The user does not exist or is not unique'.

303749

Restore from job level failing with LSN errors

303713

The CvSQLBackupMaster application experiences a crash after completing an AG backup operation on Linux systems.

303712

Magnetic library pruning may not re-attempt to prune after delete is not successful.

303741

Addressed an issue where the telemetry report for the S3 Vault could generate empty results.

303766, 303779

Alert listing dialog is not opening in CommCell Console.

303698

access token used for qoperation is getting deleted when QSDKSessionTimeOut additional setting is provided

303730

Added option to specify a custom Exchange version for backup exports, providing greater flexibility and easier troubleshooting for version-specific issues. No application code changes required.

303745

The green light indicator is not appearing on the Failover Assistant tab for the passive nodes.

303676

Postgres FS based restore may fail if destination os user is different than source

303582

Live sync jobs may take unnecessary long time to complete when failed files are involved.

303574

Browse of windows guest VMs containing ReFS/storage space disks is failing intermittently because we could not detect the OS version of the guest VM.

303522, 303564

Improved alert functionality and navigation for sub-MSP accounts, ensuring correct routing and breadcrumb links. Enhanced user experience for alert management in sub-MSP workflows.

None

Migrating Exchange index from from V1 engine to V2 index server may encounter failures

303491

Plan level SLA days are calculated incorrectly for VM client

303513, 303523

For environments configured to the Egypt time zone, jobs were running on the scheduled times, but the Commcell Console displayed the start time incorrectly as an hour earlier due to the use of standard time instead of daylight saving time.

303489

Browse by job is not working as expected.

303487

The CVAppPoolManager although was dependent on CVD, it was getting stopped when CVD was getting stopped but not started when CVD was started.It would still stay offline.
The process kill operation sent to Failover Cluster Manager for tomcat service was getting considered as a failed operation and was therefore being brought up online.

303507

Out of place restore with custom storage classis failing

303459

Allow grain sizes to be changed using snap config

303506

Enhanced mailbox identification and visibility for Exchange self-service operations, supporting linked mailboxes across resource domains. Improved logging and permission checks for better reliability.

303422, 303423

While restoring large S3 data sets, browse might time out

303382

Exchange self service enhancements.

303336, 303347

Backup of a VM with a Premium SSD V2 disk may cause allocated extents to be backed up as changed extents

303306

CommServe DR Backup jobs started completing with errors post-upgrade

303219

Restore may include more records than needed

303181, 303215

Approval email not mentioning the details of the request (name of the user is missing).

303132, 303140

Utility billing Royalty Report incorrectly counts the same virtual machine multiple times when it is added as a node to multiple cluster clients.

303130, 303139

Extended keep-alive functionality to Linux, ensuring stable connections for live browse mounts and preventing premature cleanup during idle periods. Enhanced logging for improved tracking across platforms.

303100

Customer is unable to remove DDB Default Subclient from schedule policy once the DDB is moved/deleted

303127, 303137

Improved VM backup reliability by accurately identifying disk and CD-ROM devices, preventing failures and errors during the backup process.

303097

User interface enhancement

303092

Updates to datastore replication information for mirror copy snapshots fail with a database error

303121, 303133

db2 log backup may fail while fetching keystore path

303078

In a failover cluster setup, the service status may not display accurately in the cluster resources manager.

303072

Under certain conditions, jobs like Synthetic Full, DDB Verification, DDB Reconstruction, or Auxiliary Copy might fail to start successfully.

303001, 303015, 303037

NAS NDMP restores are failing as source file server proxy MA has no connectivity to destination file server.

302981

Failed to start backup extension as commvault service start failed to start with non-root user inside cvk8sfs pod

302975

Restoring ONLY system DBs from SNAP backup is failing, but the revert ONLY system DBs works without any issues.

302950

Huge files in sub client directory occupying lot of space

302988

RMAN logs are often truncated on customer setups

302928

Addressing review changes on form

302924

Under certain conditions, jobs like Synthetic Full, DDB Verification, DDB Reconstruction, or Auxiliary Copy might fail to start successfully.

302998, 303013

Application validation details are now visible even if the boot status is false, providing complete validation data in all scenarios.

302900

The synthetic full backup may not initiate if snapshots are awaiting backup copy.

302882

BTRFS subvolumes fail to mount in correct locations when BTRFS main volume entry exists as LVM in fstab

302790

The UI for VSA TA jobs has been updated to no longer display failure and skip counts by default for restore-based and hypervisorless jobs. JPRs will now only be sent when threats are detected on VM(s) for enhanced clarity and focus.

302831

XML data is exceeding 2GB and because of that the Usage of VMs is showing 0

302830, 302841

In-guest agent with Azure Intellisnap might fail to automatically delete vm restore points after their retention period.

302783

The backup functionality could not be enabled in the management console due to an issue

302820, 302835

Evmgrs may crash if multiple subclients are eligible for alert no backup for last x days with run command notification selected

302767

The restore controller process might crash if there is a cyclic parent ID relationship between two or more folders being restored in SharePoint V2.

302760

Included from Innovation Update Release 11.42.42 (Nov 07, 2025)

Issue Hotfix

In certain scenarios, CVDLP driver may restrict read and write access to the CVD on the MediaAgent.

302621

Run immediately on Synth Full schedule in server plan Schedule Policy is not launching for VMs

302650, 302682

Decommissioned cassandra nodes , restore of older backups will fail

302644, 302675, 302691

Restore jobs for PostgreSQL systems might encounter a failure due to the inability to confirm the indexing version of the restore data.

302641, 302672

Database listing page taking more than 5 mins to load

302640, 302671

VMs backup job converted to full if there are uninstall subclient available under vm clients and AGP copy is configured.

302634, 302665

The failover groups details API inaccurately returns replication pairs even in the absence of valid replication pairs.

302633, 302664

The client version information is not updated correctly upon uninstallation.

302630, 302661

Linux 1-Touch Restore fails if Two Party Approval Workflow is enabled

302628, 302659

Advanced customization rules encountered issues when a custom script condition resulted in JavaScript errors

302558, 302707

Incorrect vm count in VMSummary tile on Virtual Machine overview page

302555

Improved certificate management by prioritizing a dedicated directory, enhancing clarity and debugging visibility for certificate configurations.

302538

Fixed communication issues with clone client after VirtualizeMe of windows clients

302606

SharePoint V2 backups may incorrectly mark webs as failed due to uncommitted backups if a job is killed or committed prematurely.

302605

Enhanced statistics accuracy by including both group and one-on-one user conversations in Teams data retrieval.

302520

Log command line backup on SAP for Oracle may be incorrectly marked as failed instead of CWE status

302517

Selective copy is not picking Monthly full jobs automatically as per the configuration

302381, 302496

Sometimes DDB Verification job fails when Data Verification phase is started.

302505, 302506

ArchiveIndex could be slowed down under certain conditions

302304

Unable to search for special characters during add to content for Teams

302295

The last backup custom attributes are not being updated to the linked vCenter VM during vCloud backups.

302288

App Aware - Install using network proxy is failing

302287

Ensure the correct IIS path is specified when using LDAP Gateway in the environment

302278

Backups will fail with error stating that the list of access nodes returned from appGetvsmemberservers is empty.

302377, 302414

SharePointOnline: Project Online project restore might fail during UpdateProject.

302265

Improved workflow editor with accurate debug options, correct array input display, and enhanced stability, reducing errors and crashes.

302255, 302444

Large restore fails when CS is unreachable or is down for updating.

302251

Differential backups may not run on new SQL subclients associated to server plan

302350, 302391

TA job is picking up aged backup jobs for analysis
TA job might report too many failed or skipped items
TA job taking too long to complete due to a large dataset being analysed

302250

Synthetic full not honoring backup window for VMs

302348, 302389

Data aging job may keep running for long time on customer setups when pruning job options

302342, 302383, 302478

When automatic schedules (both regular and LogDiskCache) detect a need for a conversion job to promote a database to full, and if an interactive or scheduled FULL backup job has already completed around the same time, the external FULL backup job is prioritized, avoiding the conversion job.

302238

Default timezone set for scheduling operations, ensuring consistent timing and reducing errors.

302232

OneDrive index retention sometimes may not run for few clients.

302227

Media Manager might stop processing requests causing failures in other data protection jobs in a specific timing condition occurring due to export media operation at the end of auxcopy job.

302222

CosmosDB NoSQL database agent restore optimization fixes

302217

Index backups are not being retained in the media, resulting in alerts being generated

302337, 302382

Restarting services of a client from the Java GUI may cause certain AIX systems to crash under specific conditions.

302195

Restoration of files or items using SharePoint V2 new restore may encounter errors such as 'Invalid Text value' or 'Given key was not found in the dictionary'.

302319

Localization Update for Command Center

302169

ProcessPlanRules run a minimum refresh interval (30 minute)

301989

Active Directory authentication now features faster group resolution and fewer delays with default iterative lookup, simplifying setup without manual configuration.

302034, 302138

SharePoint V2 restores may display incorrect statistics for list item restores involving lookup columns.

302059

When multiple PostgreSQL ACLs are applied simultaneously during pg_restore, a failure in one ACL results in all being considered failed, potentially causing errors related to inheritance structures in role hierarchy.

302031

After performing the CVFS storage upgrade, an attempt to upgrade to V3 may fail because of missing rpm payload error.

302012

Backup and restore options are now hidden for non-Kubernetes virtualization servers, reducing user confusion and preventing unsupported operations. Kubernetes-based servers remain unaffected.

302007, 302122

Preserve existing filters when saving tags in eDiscovery, ensuring search context is maintained and preventing loss of filter criteria during tag operations.

302002, 302120

Postgres log backups might fail with not being able to find a log file

302000

Introduced per-client control for skipping Dynamics 365 table playback, maintaining compatibility with global settings and enhancing configuration logging.

301998, 302106

If a windows instance has only AWS.Tools.S3, agentless restore will fail.

301990

Improved cross-region VM failover by resolving configuration conflicts, resulting in successful failovers and fewer creation failures during disaster recovery. Enhanced security policy handling.

301981

Provided the option to adjust the critical alert for Disaster Recovery backups to a warning when the cloud upload configuration is incomplete.

302066, 302086

Exchange public folder retention may occasionally not execute as expected.

302065, 302085

When creating policies via the Java GUI, an issue was observed where policies were incorrectly associated with plans and their related properties with automatic plan creation for new policies.

302064, 302084, 302097

User and user groups report shows an error "CommCell is a required input"

301963, 302100

Reports may throw certificate errors because it is trying to redirect to http after a db error occurs

301960

Azure AD client SLA might be shown wrong in overview tab.

302061, 302082

Unix installation errors are observed when custom packages are created with authentication codes

301861

'Due back' tab in Vault Tracker report is not showing data correctly

301948, 301949, 301950

Enhanced cache reliability by implementing a retry mechanism for database lock acquisition, reducing failures and improving access during high load and concurrent operations.

301946

VSA-Azure: Stop overriding "Restrict cross-region backups" when Media Agent is not responding

301876

CosmosDB NoSQL database agent restore optimization fixes

301873, 301928

Scale fixes for Kubernetes jobs with large number of apps.

301872

Improved selection consistency by ensuring tree highlights are cleared when selections are updated or cleared, enhancing navigation clarity.

301851, 301911

The client discovery process may fail if the entered hostnames do not align with the results in the APP_ComponentProp table.

301892, 301899, 301923, 301930

Email recalls from OutlookAddin may fail.

301885

Improved accuracy and consistency in database restore operations, reducing errors and ensuring correct information is used during the process.

301836, 301904

Log backup schedules are not being triggered after disabling disk caching.

301835

Service starts of container access node using Java GUI might fail

301560

Incorrect browse responses and browse logs showing browse request changing modified time in same request.

301552

Exchange client readiness check incorrectly fails with the error 'Index Server not ready' when the 'Additional resources' checkbox is selected, despite the server being ready.

301642, 301720

PostgreSQL backups experience indefinite hanging after encountering a wait timeout during additional stream allocation, typically caused by resource starvation or system restarts.

301538

QS_MoveVMPropAndJobs - Move the VM backupset even if it is from same parentbackupset
VM clients becomes invisible after running QS_MoveVMPropAndJobs

301636, 301710

Snapshot mount and / or unmount operations might take longer than usual time on a Windows MediaAgent. In CVMA log, it can be observed that Microsoft VDS calls are taking longer time to respond

301522

SQL continuation Full from log backup will run in parallel with already running snap full, and cause the backup copy of snap full job to fail.

301410

Improved delegation display and data handling in Exchange Online, ensuring accurate identification, consistent folder path visibility, and proper delegate name initialization.

301519, 301750

Live sync restore encountered a failure with exception under a rare condition and has been addressed for improved stability.

301516

Average throughput for Aux Copy job may not show correct value on Java GUI

301507

The Security Dashboard may not accurately display the Disaster Recovery upload status to cloud.

301622, 301687, 301764

Cleaning up stale database records from Application table.

301621, 301685

Alerts now use the correct tenant admin for creation, reducing failures and improving audit trails.

301494, 301797

PDF exports of detailed health reports now limit table rows to 200 by default, resulting in smaller file sizes, faster generation, and reduced memory usage.

301406, 301733

New Feature

301463

Orphan chunk pruning may not remove all orphan chunks if SFile.idx and the Chunk Map Trailer are missing.

301453

Specific versions of indexed files were experiencing issues when selected for restore.

301450

Improved Exchange Plan filtering accuracy and consistency across all management views, preventing errors from duplicate plan names.

301445, 301696

Improved browse operations by handling gateway timeouts more effectively, reducing failed attempts, and providing better visibility into timeout issues.

301443, 301691

DR backup goes into waiting after doing interruption when it shares the same storage pool/mount path with other copies.

301603, 301664

Setting up AWS KMS for certain regions like Europe(Ireland) may fail

301440

EntraId Incremental backups may require more time to complete compared to full backups due to specific environmental factors. s relative to full backups in certain scenarios.

301567

In some cases, 1Touch recovered windows machines have missing firewall rules.

301432

Fixed a bug causing VirtualizeMe to fail for Windows BIOS machines with their OS on a dynamic disk.

301565

Active Directory Runbook fails to load.

301593, 301654

The volume grid was not loading during 1-Touch recovery, impacting the recovery process.

301391, 301662

Exchange mailboxes filter based on the plan sometimes may not work as expected.

301588, 301648

Included from Innovation Update Release 11.42.41 (Oct 31, 2025)

Issue Hotfix

Binding with FQDN fails when NetBIOS name authentication is not supported in Active Directory environments.

301341, 301344

SharePoint Online : Sometimes files under Preservation Hold Library might marked as failed due to webpart failures

301012

sharepoint online failed to create list which has same title on site.

301011

An issue was identified where the LDAP gateway cannot initialize on instance 2 through IIS.

301010

Synthetic full operations may repeatedly fail to initiate when snapshot jobs are scheduled at very short intervals. This could result in delays in closing data cycles and subsequent data aging processes.

301095, 301158, 301329

PostgreSQL Dump-based backups on Linux may encounter failures due to an inability to lock the temporary directory.

300961

Improved billing tag associations for accurate application and copy identifier handling, ensuring correct assignment and reliable configuration management.

300957, 301257

Customers may face issue during backup when VM has many unreferenced disks, which can lead to instability of host cluster.

301090

Incorrect browse responses and browse logs showing browse request changing modified time in same request.

300940

Cosmos DB NoSQL backups might fail with Unaurthorized error.

300931

During Azure virtual machine patch restoration, staging blobs for managed virtual disks may not be automatically cleaned up under the storage account after the restoration succeeds.

300926

The selection of 'roll forward to end of backup' results in restoring only the latest backup job.

300916

VM tag-based rules in Azure may discover additional virtual machines if there are multiple tags with matching tag names or tag values specified in the lookup or match request.

300897

Slave device MAC in system state backup captures the MAC address of the active (master) virtual interface

300891

unable to associate billing tag to copy

301065, 301139

Support for virtual machines on external Ceph storage configured with Proxmox is currently unavailable

300849

Certain workloads are not being displayed in the File and object server usage report.

301054, 301132

LicUsageHistory may show up as table with critical status.

300843

CvDiagnostics might crash on AIX setups.

300842

Administrators can now disable the last backup tag on Azure VMs using a special configuration, improving flexibility and clarity in backup settings.

300839

Agent installed client props getting reset with VM client creation request with empty BIOS Guid

300831

Crash Dumps for process CVLibraryOperation found frequently

300829

Adding credentials to systems with extensive credential lists and associated entities could result in higher memory consumption.

300822

decrease LM interval

301048, 301126, 301173

The message count in diagnostic logs of Media Manager is incorrect.

300810

App Aware - configuration is failing when the VSA proxy can reach the CS only through network proxy

301043, 301125

Metrics Upload is taking longer than expected

300789

Passkey was not prompted when doing a restore browse of an Oracle DB on a client that had passkey set in command center

300788

Ensures correct default RTO of 4 hours for plans without a schedule, improving backup scheduling reliability and reducing configuration errors.

300785, 301283

Scheduled backups may not kick off if commcell timezone isnt set correctly

300778

Auto-created AG instances appear under tenant administrative user-ID in the audit report, which may cause concerns due to the user not recently accessing the system.

300775

Names of replicated VMs appear corrupt if they have non-ASCII characters

300763

create lab workflow is failed to execute commservdbquery_47

301021, 301108

AG servers showing frequent FULL conversions.

300752

Enhancement to standardize response for wapi api

300748

Upgrading from 11.40.12 to 11.40.22 Azure VM tag based discovery may report more VMs eligible for backup then expected

300745

Included from Innovation Update Release 11.42.40

Issue Hotfix

ENH: Ensure the osc configuration file is regularly updated with automatic schedules during SQL FULL or differential backups.

300612, 300630, 300703

Report throws an api error if an http redirect dataset takes longer then 30 seconds to start returning data

300712

Fix to not convert to full for databases, if the server plan has an explicit full backup schedule

300714, 300721

Appaware Install using VMWare API is not happening

300587

Upgrading Apache Tomcat to apply the latest security fixes and other bug fixes.

300574

File System and application consistent backup should revert to crash consistent if application consistent restore point fails

300568

The CS Recovery Assistant process can face challenges during cross-platform restoration from Windows to Linux.

300618, 300636

Changed Elastic SAN discovery scripts to look for new (Aug 2025) and old style Elastic SAN IQN formats

300544

Updated report page name for consistency, now displaying "Azure Active Directory" instead of "Azure AD."

300537, 300672

Unable to see nav bar and header bar when embed command center inside of iframe

300513, 300659

Introduced an enhancement enabling changes to Unix groups and permissions as part of the RPM upgrade process.

300500

Block level backup fails with failure to check for ReFS volume errors in CVFSSnap log

300597

Windows systems running Commvault web server may occasionally experience prolonged shutdown stalls.

300436

Archive log backups from automatic schedule may not kick off when sweep job is running

300431

Azure app credential rotation should preserve the latest key

None

Activation of immutable snapshots might not succeed when client clusters are linked to the plan

300343, 300362

Setting up AWS KMS for certain regions like Europe(Ireland) may fail

300299

Restore may run longer to process unnecessary sync database queries to find parents.

300293

The backup of NAS filers is experiencing failures caused by power management settings in the VM environment.

300338, 300357, 300407

Security vulnerabilities identified in previous releases have been addressed. Update to the latest version of .NET 8.0.21 for enhanced performance and security features.

300278, 300320

DDB Crash when trying to open the referenced archive file table

300274

Executing table-level queries from a central database instance can lead to delays due to cross-container operations. Cross-container operations performed during table-level queries from the root database instance may result in performance delays. Querying tables at the root level of a database can experience delays when cross-container queries are involved.

300264

BackendSubclientStorage qscript is not working

300329, 300351, 300374

Fixed report links for cloud companies without assigned groups, ensuring Change Management and Technical Request reports work correctly. Enhanced dashboard analytics accessibility.

300239, 300245

Restore from OneDrive may encounter errors due to multiple versions of the root folder

300236

Oracle auto discovery from Qcommand successful but return code is error.

300219

3rd party restore jobs for MySQL may fail.

300173

Improved functionality to enable periodic cleanup of LogDisk cache.

300051

Enhanced security and reliability for PSA webhook integrations, ensuring safer credential storage and reducing the risk of exposure during synchronization with ticketing systems.

300141, 300168

Improved billing tag creation by preventing errors when optional pricing fields are left blank, ensuring smoother and more reliable tag management.

300131, 300156

Addressed an error scenario where creating more than one Threat Indicator alert query could result in a failure.

300127, 300129

Changes to convert SYNTHETIC_FULL_AND_INCR_BEFORE or SYNTHETIC_FULL_AND_INCR to regular synth full job for VM selective backup.

300087

Changes to SSL options do not show up on audit trail

300053, 300060

SLA Trend chart showing only 15 data points

300070

Workstations that have a lot of peripherals don't load single stage ISO

300064

Added option to allow boot from volume in case of instance created using image

300056

Parallel dump options fail to appear in the PostgreSQL backupset dialog when associated with a client group.

300050

Allow 'CPU Usage Control' reg key visible in Java GUI

300027

Users cant access Schedule section in Workflows in Command Center

300022, 300025

Azure ADE VM restores may complete with one or more errors

300015

A newly installed Web Console package may experience functionality issues.

300000

OS logs may report memory allocation errors and failures to enqueue FLR_JRN_TWRITE commands

299968

VM group backup may fail to backup VMs

299970, 299981

Occasionally, VSA child VM jobs are mistakenly selected for auxiliary copies.

299925, 299934

MongoDB Create Instance API request fails when user name and password is specified.

299902

After an upgrade, reports and datasets may not work since they are an older version

299899

Criteria data exceeds x gb in alert might not work

299879

Included from Innovation Update Release 11.42.35 (Oct 18, 2025)

Issue Hotfix

Tomcat service now starts manually on passive nodes, reducing service conflicts and startup errors, ensuring smoother cluster failover in high-availability setups.

299748

When upgrading from SP36, having database mirroring enabled may cause the installer to fail during the configuration phase due to issues parsing the database credentials for TaskManagerDB.
When database mirroring is configured, the installer attempts to perform DB patch operations even when the -donotpatchdb flag is passed.

299715

archivelog BFS set to 32 when value passed is less than 32

299781, 299801, 299830

Unable to select plan for edit SQL subclient plan

299741, 299818

Refresh/Update Permission operation might fail if backup job has been suspended

299713

VM pseudo job may not be cleaned up in a corner case, and prevent VM being backed up from another parent job.

299697

Improved the Jobs in Storage Policy Copies report to allow timezone input for enhanced usability.

299696

Serverless Log Disk Cache schedules caches subclient, instance and other entities details in order to avoid making the CS calls frequently. Streamlining the refresh of this cache across all agents that supports Serverless Log Disk Cache based transaction log dumps.

299689, 299690

Issues may arise where CVD threads hang during attempts to send client version update status to unresponsive remote clients.

299601

Application restore from VMWare snap is slow
Application restore from VMWare snap is failing with revert vss shadows setting

299592

Improved the Encryption detection model in Threat Scan to minimize occurrences of false positives.

299559, 299637

The workflow action menu now displays options based on user permissions, ensuring authorized access to features like viewing schedules. This update enhances security and improves menu performance.

299528, 299641

CVDLP driver might gets crashed if we configure BlockReadOpen/BlockOpen config

299044

Introduced a new feature for efficient email item cleanup in Exchange environments, allowing administrators to manage data by removing items for specific mailbox owners using a provided list.

299461

Metrics foward URL configuration message showing webconsole in the text

299452

Backup jobs can experience a pending state when user impersonation details are absent, even if none were provided during setup.

299447

Threat Analysis workflow is failing if VM is not part of the content any more

299476, 299487

STB lib was incorrect

299439

User must not be allowed to save string values for numeric types in workflow configuration

299432

Blackout Window Display Issue in Control Panel

299427

When attempting to update only the data streams of an existing subclient from the Command Center, the log streams are incorrectly set to the default value of 2.

299191

VM Restore Schedule VM rename issue.

299184

Updating the credential password using the provided payload structure from the API documentation is currently not functioning as expected.

299246, 299398

The loader behavior is inconsistent when multiple grids are configured on the same page.

299243, 299367

VMWare - SQL differential backups converts to FULL if it also runs VM backups with quiesce.

299167

Sequential read operations in the client library now skip up to 256 MB to deliver improved performance.

299165

dev internal use program for dedupe check

299164

Backup operations for CIFS on Isilon through Linux access nodes may encounter failures when dealing with non-default system access zones.

299163

Web server database changes to reinstate view existing legal hold feature.

299286, 299319

Localization of the texts on the preview page of quick look

299231, 299354

Add missing fields for GUI triggered task XML for VME

299148

An issue was identified where the association of a new subclient to an existing schedule policy would fail if the user lacked permissions to edit the schedule policy details, despite having permissions to modify associations within the policy.

299144

Few teams are failing to backup incremental posts of channels.

299113

a lot of libraries don't have full date predicted

299090

Post upgrade to 11.40, snap backups are failing for customers who have clients configured in companies but arrays are in Commcell.

299079, 299080, 299120

Enhanced flexibility and visibility for Oracle database backups, allowing more customizable archive file settings and direct management of archive log streams with improved guidance.

299046, 299050

Users may notice reduced throughput during small file restores, although DDBoost read operations are performing optimally.

299028

Increased database log backup capacity, allowing more concurrent operations for faster completion and reduced queue buildup during high load.

299023

When doing in-place VM restore in Azure, if Patch Restore is failing, we delete the existing VM and fallback to deploying VM from OS disk, but we are missing out on deleting the temp empty OS disk that we created when preparing for Patch Restore.

298910

Graceful termination of cvjettyinstall managed services in clustered windows CS.

298909

Introduced a new feature allowing users to view table data in a modal, enhancing user experience by enabling interaction without leaving the current page.

298936, 298985

Backups and Restores for DynamoDB table is us-gov/cn regions would fail.

298905

Enhanced the browse operation to consider the browse by job.

298959, 298971, 299001, 299002

Legal hold license check logic reinstated.

298948, 298966

Job failure alert might be incorrectly triggered for successful admin job.

298891

Enhanced geographic location options for more precise filtering in Teams, with expanded country coverage and clearer regional groupings.

298916

After installing the SSMS plugin, databases in the Availability Group are not visible in the plugin interface.

298770

Visibility of the index restore job could extend to unintended entities within the environment

298783, 298811, 298830

Sybase log backups only ran for default subclients while additional subclients associated to a plan failed to trigger, with no attempts logged in cvd/OSC.

298798, 298822, 298875, 298876

When a Promote to FULL (PTF) conversion job is terminated, subsequent agent probes fail to initiate conversion jobs for relevant databases.
Conversion job submitted by the Log Disk Cache schedule is blocking further transaction log dumps resulting in no log truncation.
SQL restore fails to restore from log dump location due to failure to retrieve UNC mount path details on the MA.

298761

Adjusting the quiescing settings in the parent VM group results in all VM backups being performed as Full instead of Incremental, even when the parent job is incremental. Changing the quiescing configuration for the parent VM group leads to all VM backups being processed as Full despite the parent job being incremental. Updating the quiescing settings in the parent VM group causes all VM backups to default to Full, overriding the incremental backup configuration of the parent job.

298804, 298827

Backup copy of Oracle snaps might fail with below errors "ORA-19625: error identifying file /opt/storage/commvault/ProductionData/SnapVolumeMounts/SnapMnt_1_2_3717203_251_10034775/backup.ctl.galaxy ORA-27037: unable to obtain file status Linux-x86_64 Error: 2: No such file or directory" This happens mostly for Oracle DBs created on NFS volumes. The reason for this error is controlfile copy creation by Oracle DB might take time and Commvault completes snap creation before 'backup.ctl.galaxy' is created. So, the backup copy can't find this file on snapshot and throws this error.

298801

Filesystem Threat Analysis jobs have skipped items, but there is no information on the items being skipped in the logs.

298738

SharePoint V2 restore jobs might indicate a completion status even if not all content has been successfully restored.

298769

Improved cache refresh efficiency, resulting in smaller MongoDB log files and reduced disk usage during operations.

298728, 298863

Improved database backup reliability and gateway selection, reducing backup failures for various database types.

298727

Parent record references may not be properly restored in certain Salesforce object restore scenarios.

298716, 298860

Storage Pool retention may get applied to dependent non worm copy

298782, 298810

It might take longer to finish the 1-touch job

298670

Commcell console timeout period threshold should be " 1 < timeout <=30 mins" for Good and "timeout > 30mins" for Warning

298774, 298806

Enhanced reliability by ensuring thread-safe upload handle generation and improved error handling, preventing service shutdown issues and allowing continued processing despite errors.

298666

Included from Innovation Update Release 11.42.32 (Oct 11, 2025)

Issue Hotfix

After modifying the plan or storage policy of a backup subclient, last full backup job run on the previous policy may not age due to cycle retention criteria, if the new policy has incremental policy set as the previous policy.

298649, 298650

Unable to delete a Plan or Storage Policy even though the associated VM Group was deleted.

298627, 298633, 298639

VSA synthetic full job with skipped VMs may not show all VMs on VM status tab on Java GUI.

298625, 298631

The process of acquiring a delegated refresh token experienced failures when initiated from the browse page.

298537

Enhanced PVC exclusion capabilities in Kubernetes environments by allowing filtering based on application or PVC labels, providing more granular control over backup exclusions.

298528, 298554

Added VM_ERR_DISK_WRITE_METADATA_FAILED after more CloseDisk() calls
If there are any issues with writing disk metadata while closing disks, the restored VM may fail to boot up.

298524

Improved reliability and consistency in parsing Active Directory user certificate data, ensuring accurate retrieval and display, reducing backup failures.

298522, 298578

After a repair procedure, package addition may not complete successfully in non-CS instances.

298498

User must not be allowed to save string values for numeric types in workflow configuration

298476

SLA report is not getting refreshed

298474, 298475

The JavaGUI interface does not display the security association for the Quick Access Tool.

298449

destination spfile is overwritten.

298434

Deduplication databases with versions below 5 are no longer supported starting from V11.36.

298417

Splunk Backup copy jobs for streaming configurations may encounter failures.

298369, 298370, 298372

If CS is >=Sp40 and client is < Sp40 then Pgsql Cluster backward compatibility is broken because of migration to credential manager.

298339

The metadata of major version of document library files are not restored correctly.

298345

New python script to schedule Informix HDR workflow

298344

PostgreSQL dump restore encounters issues due to missing roles for user mappings.

298215

Failure in restoring few planner task details in some cases.

298334

Changes to enable file upload API from client behind key

298309

Control Plane Recovery subscription may appear as not licensed for a child CommCell, even when the license server contains the required license

298304, 298305

Point in time restore selection at the channel level and tab level restoring the latest data

298267

Jobs in Storage Policy Copies report shows incorrect startTime and endTime in email

298263

AdminSharesConfigured info is missing for setups that got upgraded from SP28 or lower

298265, 298266

Cloud may experience delays in displaying the most recent CommCell data.

298255, 298258

Resolved an issue that caused duplicate entries in the Growth and Trends Report column, preventing the report from loading successfully.

298247

The client driven OSC may be enabled for some clients, despite being set to not download from the internet on the relevant settings page in the Command Center.

298236, 298238

Added a new endpoint to retrieve deduplication database information using a store ID.

298222

Archive log backups from automatic schedule may not kick off when sweep job is running

298217

During backup, an exception causes the Oracle SBT process to crash.

298213

FBR may fail on machines that are capable of io_uring but have it disabled by default

298208

Encountering VDI timeout issues when restoring databases of large sizes, such as 6TB.

298182

For VM selective backup, convert SYNTHETIC_FULL_AND_INCR_BEFORE or SYNTHETIC_FULL_AND_INCR to regular synth full job.

298177

After upgrade to 11.40 error message "Failed to initialize storage policy information for job. Storage policy may be invalid." is shown for Aux Copy job

298160, 298162

Fixed a bug causing VirtualizeMe to fail for Windows BIOS machines with their OS on a dynamic disk.

298152

The security dashboard details page does not display the accurate count of storage pools for Compliance Lock details.

298121, 298122, 298128, 298154

The /v4/vmgroup API call does not execute successfully when the LookupNames header is not explicitly set to false.

298108

Improved tag display on review page loading.

298089

Enhancement to upgrade Microsoft SQL Server to version 2022 CU20-GDR1

298062

Linux snap mount may fail on proxy client if LVM system_id is set on source VG

298028

On a multi-instance machine, CVDLP driver may become unloaded if one instance is MA and another instance is client.

297980

Upon trying to update the credentials for the hypervisor, it gives an error - "Something went wrong. Please check the log files"

297969

Get correct available memory on Linux for Cloud Connector.

297966

App aware - Skip SP association for transaction log backup

297956

Seeing the files/folder even after performing the delete operation from browse window for cloud laptop.

297949

After upgrading from SP32 to SP40, backups of Availability Group databases are failing.

297888

Enhanced HttpClient functionality by introducing a retry mechanism for cases where the server does not provide a valid HTTP response. Implemented a retry mechanism for HttpClient to handle situations where valid HTTP responses are not received from the server.

297799

Sweep job fails due to expired encryption key usage in Oracle RAC dumps. This issue occurs when the associated plan is deleted.

297794

MongoDB Big data agent: Fixed a bug in the MongoDB Big Data agent where logs restore encountered issues when the snapshot copy was used.

297788

Enhanced reliability of timezone detection, ensuring consistent and accurate data loading for dashboards, particularly improving performance for users in Malaysia.

297772

Code enhancement

297769

ACL was getting updated to the index during TA job resulting in index bloating
When multiple options are enabled on the same none of the subcleint content were getting qualified for processing

297766

Reports fail to load proper data when passing iana timezones

297759

On Metallic, rule-based instance creation/discovery does not honor BGW instance settings.

297832, 297859

Azure SQL Database backups are failing due to out of date DacFx version distributed by Commvault SQL IDA package.

297750, 297858

Issues may occur with the SendLogFiles process when scrubbing the CommServe database.

297748

Included from Innovation Update Release 11.42.31 (Oct 03, 2025)

Issue Hotfix

Added pagination support for GET APIs in Azure NetApp Files IntelliSnap.

297705

Configuring use jtds setting can cause errors running workflows

297702

Conversion job submitted by the Log Disk Cache schedule is blocking further transaction log dumps resulting in no log truncation for Availability Group subclients.
An issue with the Log Disk Cache is leading Availability Group subclients to initiate conversion jobs unexpectedly.
AG databases added to standalone instances are being skipped, with varying messages based on the replica location of the standalone instance.

297697

Occasionally, some backup copy jobs fail to undergo Deduplication Verification.

297716, 297725

SIDB2 crashes when opening older format DDB tables.

297670

A conversion job is getting submitted when the CV services are restarted and the cache was synced up to an earlier transaction log dump job's results and then the services are restarted immediately after that.

297652

The validation mechanism for move jobs paths now ensures source and destination paths cannot overlap. Prior approaches relied on string comparisons, which missed edge cases where paths like local and network paths linked to the same directory.

297559

Improved SharePoint document restore functionality, ensuring successful file location restores and reducing operation failures.

297556

Synthetic full backup from automatic schedule may not run as expected

297603, 297619

Enhanced timezone synchronization for improved consistency and reliability, ensuring accurate timezone name display across systems.

297545

If language setting of server is other than english then we might fail to start auxiliary server in Block level restore

297542

File stubs in cloud storage were being recalled during backup operations.

297527

Added channel selection option for restoring SharePoint sites and drives in Teams, ensuring consistent restore options across all content types.

297514

SQL - AG Replica list might return duplicates on Linux
The CvSQLBackupMaster application experiences a crash after completing an AG backup operation on Linux systems.

297511

passkey was not prompted when restoring a VM and passkey was set at hypervisor level

297592, 297613

Enhanced data label display for all chart types, including line and timeline series, ensuring consistent and reliable label visibility across charts.

297500

The CSV export process is not accurately filtering data.

297491

Job completion notifications might not work when triggered by certain user roles through the Command Center.

297586, 297608

Users with non-alphanumeric characters (e.g., "+") in their email or login name may not be able to log in with TFA.

297478, 297628

Downloading software may fail in certain environments.

297366

Remote Cache sync may fail on some CommServe

297365

Active Jobs section of Command Center may hang when Grouping is configured

297411, 297457

JobManager may fail to kick off replication when using OCUM with access nodes

297360

Apply license might fail.

297407, 297427

Failure in restore shared channel when the original owner is removed from tenant.

297382

command line backups may fail

297341

The container security context was not correctly propagated during worker pod creation, resulting in a launch failure and subsequent restore failure.

297337

Added a new endpoint to retrieve deduplication database information using a store ID.

297333

SharePointOnline: Restored files of Major & Minor version enabled list doesn't restore major version.

297330

Full Backup Window not getting honored on the Plan

297318

3dfs server fails to start. Live Mount or certain operations depending on 3dfs server fail.

297310

Improved ISO detachment process for more efficient and reliable virtual machine management, ensuring complete cleanup of customization files.

297287

Virtual machine threat scan failing when jobs are invoked from VM level

297385, 297433

Export fails due to failure to collect statistics

297137

Wrapping the dataset fields inside brackets

297251

Data aging jobs are unable to complete due to timeout during index backups pruning.

297241, 297245

Multiple full backup jobs may get triggered for SQL application types.

297238, 297240

Snap backups are failing due to the inability to locate specified tags for virtual machine discovery. The REST API session times out during inventory collection in environments hosting over 3000 virtual machines, leading to enumeration failures for subsequent tags after an hour.

297215

Improved disk mounting reliability by supporting paths with spaces, ensuring successful access and reducing command failures.

297194

Deployment of access node images with authentication codes fails to register the access node client successfully.

297138, 297179

Improved reliability and consistency in saving and syncing cluster redirect options, ensuring immediate updates and proper node selection persistence.

297135

D365 restore does not overwrite a property if its existing value was null before.

297147

Exchange Mailbox backup job reports CWE instead of Completed

297146

When upgrading an RPM instance with additional updates not included in the current upgrade media, the RPM database may incorrectly revert to a lower version, potentially causing confusion.

297130

Copy software may experience unexpected termination under certain conditions.

297129

CM SSL options take priority over instance level options

297114

Occasionally, some backup copy jobs fail to undergo Deduplication Verification.

297149, 297159

Increased proxy limit for improved VM browsing reliability and enhanced logging for better OS detection insights.

297019

Some files can have incorrect permissions

297008

Errors occur when performing duplicate database restores using Oracle command line.

297005

Exchange mailbox agent indexing enhancement.

297064, 297100

Performance fix for Job Summary Report

296973

A standalone tape acquired during the CommCell split fails to mount for restoration operations.

296971

After SharePoint Online restore, lookup list's reference could be pointing to itself instead of the desired one.

297042

Client/Client group level Job throttle may not work correctly for backups jobs started by opportunistic schedule.

296931

Incr may skip some metadata files

296927

PostgreSQL parallel logical dumps fail if database name is prepended by a space character.

296984

Improved file upload process by automatically deleting temporary files, reducing disk space usage, and enhancing file operation tracking. Cleanup now occurs immediately, ensuring faster and more efficient management.

296982

Index reconstruction is not completing in media agents within the cluster environment.

296916

Included from Innovation Update Release 11.42.30 (Sep 28, 2025)

Issue Hotfix

invalidate sessions for deleted and disabled users

296753, 296805, 296838

Support Incremental for FS/RMAN BackupCopy with Image Copy

296898, 296900

Improved URL encoding for report fetching, ensuring successful addition to applications and enhanced reliability in handling special characters in API requests.

296738

SQL Replication may not kick off when replication is configured to replicate from copy precedence

296808, 296851

Improve the query performance in the database for managing deduplication engine requests regarding backup mount paths and their status.

296807, 296850, 296894

child CS can not update license info from parent CS.

296791, 296884

DDB Space reclamation job attempts marked as failed

296790, 296842, 296883

The functionality of the additional setting RM_ADS_PROP_IGNORE_MA_STREAM_LIMIT_IN_SA_MODE is impacted by a dependency on media agent reservation during the AI phase and DDB connection.
When using storage accelerator mode for cloud storage during backup, power-on request is still sent for power managed data path Media Agent.

296785, 296839, 296881

Errors can occur during changelist backups while processing ADS streams of files.

296700

Visibility for snapshot tracking reports is limited to users with specific administrative roles.

296698

When initialization fails, the exception details are not displayed, making it difficult to diagnose and resolve the issue.

296697

App aware - Skip SP association for transaction log backup

296678

Enabled tagging for SDG file systems, allowing users to apply, view, and filter tags for improved data organization and searchability.

296670

Sweep job resumption may encounter a failure due to job registration issues.

296646

backend data is missing for overnight backup copy in chargeback report

296764, 296819

Azure file client schedule(s) might not trigger on configured time.

296761, 296816, 296853

The Top 10 table by size health report may display reports-related table as warnings.

296756, 296811, 296857

Outdated health report since Local metrics upload fails

296750, 296802

snap clone job may fail if rollforward phase run for longer time.

296510

Changes implemented to trigger a condition clear alert for the Media Agent as soon as it is marked online.

296500

Timestamp application for symbolic link file names with long characters may encounter issues.

296497

MySQL - Cloud backups might fail with AD Authentication

296482

Improved handling of alert rule parameters to ensure correct display and preservation of values, especially for enum-type columns, during alert workload filter editing.

296450

Improved mapping of dashboard schedules from the web console to their related reports in the control center.

296424, 296588

The Jobs in Storage Policy Copies might sometimes fail to generate due to certain private metrics configurations.

296422

Cloud uploads fail when HTTP proxy authentication is configured because the encryption type is not set appropriately.

296325

K8S Backup filter and restore filter enhancements.

296353, 296379

Warning logs appear in the system's messages.log during backup operations but do not impact the success of the backups.

296338

The CCM import process encounter failure if the source contains multiple duplicate VM clients.

296356, 296366

Administrators are receiving frequent notifications regarding unavailable index backups.

296351, 296364

SQL restores might fail

296350, 296363

Improved performance and reliability by normalizing attribute paths and enhancing code efficiency. Resolved display issues with Active Directory attributes and removed outdated configuration details.

296254

Enhancement - HS monitoring support for DIMM/SasController/CPU.

296281, 296292, 296293

Slow Auxcopy and Synthfull jobs may be interrupted.

296277

Tenant admin isnt able to install software on client which has only VSA package installed

296263, 296289

CVAppPoolManager Script is a generic script resource created by Commvault installation software on cluster setups. The package installer takes care to start it when the services are being started. But the update installer is not doing the same.

296245, 296261

Added a setting to control the visibility of the RDS Snapshot Tracking option, providing administrators with enhanced feature management capabilities.

296220, 296243

siem audit not working

296207, 296213

Content sort functionality may be inacurate when multiple discover types are requested.

296192, 296198

Backup of OneNote files larger than 2GB fails unexpectedly.

296193

AD Backup Job may complete with errors in environment with large number of security attributes

296172

Oracle sweep operations may experience issues running when the CommServe server is unavailable.

296141

Enhanced reliability of virtual machine restore operations by ensuring all disk copy processes complete before deployment. Improved control over copy completion waits, consolidating them during the restore phase.

296080

Snap operations using IBM FlashSystems SMI-S based snap engines are failing on the AIX platform with the following error LoadSnapEngine failed to load the library

296079

Improved navigation accuracy for Azure Resource Discovery database instances, ensuring correct redirection to cloud-specific database details, enhancing user experience for cloud resource management.

296064

Files backed up after a restore job is submitted are present inside restored VM due to multiple restore job restarts.

296061

Enhanced flexibility by allowing configuration of in-memory response buffer size, increasing default from 10MB to 20MB for improved handling of larger responses.

None

Services may crash when VSA operations are triggered

296053

VM is showing as excluded from SLA when it is successfully protected

296102, 296114, 296122

Add support for VDDK to read from config file for IP customizations and live browse, where supported configuration for backups and restores is stored

296050

Introduced measures to prevent inactive accounts from being cached in the gateway. Enhanced gateway functionality to exclude caching of inactive accounts. Updated caching behavior to ensure inactive accounts are not stored in the gateway.

None

Corrected the package param for all the DB workloads.

296035

Included from Innovation Update Release 11.42.29

Issue Hotfix

SCG not returning some clients that have backup activity enabled.

296026, 296028

Enable the storage of information for purposes such as billing.

295941, 295974

NetApp CIFS backup copy fails with the following error: ErrorCode[655446] ErrorMsg[Failed to resolve the security identifier (SID) for the account named "domain\user". Reason: Object name either does not exist or could not be resolved using the available servers. Check the event log for additional information.

295879

The skipMetadata additional setting may not prevent listMetadata errors, potentially causing the backup to go into a pending state.

295873

Enhanced reliability of the VM restore wizard by correcting dropdown functionality for server host identification.

295861

Users might encounter loading problems on the roles listing page.

295928, 295963

Audit Bug - missing alert for disabling TFA

295927, 296000

User with appropriate rights on all servers, is not able to do operations on subclients.

295925, 295961

D365 - Add support for backup table with a customer-defined column list.

295887

SharePointOnline: Fix this error, "Date Times before 1/1/1900 are not supported" when run migration restore.

295886

The Backup Job Summary report might sometimes fail to generate due to certain private metrics configurations.

295811

Rehydration fails when multiple copied stubs are present and a map file is used during restore.

295783

Set async log mode on registered client.

295742

k8s kubevirt vm restore with multus cni doesnt work on different namespace

295741

Restoring a VM configured for replication with vmware SRM might fail

295726

Service operations may experience crashes during runtime.

295719

SharePointOnline: ACLOnly restore get stuck for restores that includes some list items.

295700

Improved readability and formatting of user and group descriptions by correctly displaying line breaks, enhancing the overall user experience.

295622

Commvault Backup not happening on Mac system

295647, 295667

In some cases, the CVDLP driver may crash if there is no specified path to protect on the client machine.

295629

Enhanced reliability by implementing a deprecation strategy for certain elements, ensuring backward compatibility and preventing inclusion in active lists.

295581

user is counted to endpoint when laptop backup activity is disabled

295644, 295664

Update installation fails to update history xml file for random updates

295520

Improved cache isolation by integrating ring-specific identifiers into cache keys, ensuring proper separation of data in multi-ring setups.

None

Enhanced reliability and error diagnostics for compliance archiver migration handling, ensuring accurate detection of migrated journal cases and improved logging for invalid values.

295439

Metrics forwarding URLs: Configuration differences between Command Center and the Commcell Console

295436

Improved AWS resource provisioning for Active Directory backups by ensuring correct feature set usage in cloud storage configuration.

295434

Segmentation fault

295426

Ensure proper cleanup of component property entries when global alerts are disassociated and removed in the service environment.

295376, 295393

Occasionally, corrupted empty Deduplication Databases may not be sealed as expected.

295374, 295391

Deduplication databases with versions below 5 are no longer supported starting from V11.36.

295327

An API issue in managing invitations causes the backup job to move to a pending status.

295315

Metric download failure should not trigger a critical event, since the download will be retried on the next error.

295305

Resolved an issue causing backup increments to inadvertently switch to full backups in Oracle RAC workloads.

295151

Failure of log sweep jobs can occur when storage pool credentials remain outside the credential manager.

295150

Aux copy may hang on Unix Mediaagents

295141

storge usage not populated

295193, 295225

Occasionally, Auxiliary Copy jobs could lead to reduced Job Manager performance efficiency.

295188, 295221, 295250

For upgrades of instances from older services packs, the MongoDB\Data folder might not have the necessary permissions, thereby resulting in the MongoDB service failing to start.

295171

Allow customers to override the list of supported ciphers in CVFWD

295136

Unable to provision external users with Unicode usernames on UnixCS due to an issue with UTF-8 encoding.

295130

Unexpected full backups may be triggered due to incremental jobs being converted to full.

295184, 295217, 295245

Improvements made to the Bigdata agent to optimize recovery performance for MongoDB big data agent.

295183

Evmgrs might be unstable while processing snmp alert

295122

The schedule for Log Disk Cache stopped processing log transaction dumps.

295117

Cross-vendor restore functionality is not operational for virtual machines and VM groups when using the v4 restore APIs.

295108

Show CI and TA Plan options at the subclient level for snap backup-enabled clients

295076

Included from Innovation Update Release 11.42.28 (Sep 14, 2025)

Issue Hotfix

Hardware monitoring Enhancement

295003, 295063

Improved handling of SQL differential backup promotion to full backup.

295000, 295027

Improved logging for restore jobs to provide better support for troubleshooting.

294933

Enhanced reliability of the login process for Java GUI console access by ensuring correct URL construction for single sign-on authentication.

294927

Teams search and restore sometimes may not restore files all the selected files.

294965

Teams planner restore sometimes may fail if the assigned users is a deleted user.

294964

Add debug logs to trace populator service going down due to idle time.

294923

Resolve issues where discovery processes fail due to missing parent resources.

294922

Tenants may receive incorrect alerts

294993, 295022, 295041

CS Client is getting associated with a company, which is an invalid configuration

294992, 295021, 295036

In scenarios where no data is backed up during any of the backup attempt, the object store agent might experience a backup failure.

294901

Resolved a memory leak issue for Linux MediaAgents to optimize memory usage and enhance system efficiency.

294890

Filter option is not working status for completed w/ one or more errors in job history.

294884

Snap operations using IBM FlashSystems SMI-S based snap engines are failing on AIX platform with the following error LoadSnapEngine failed to load library

294875

Fixed an issue where VirtualizeMe to Azure/AWS restored machines had the incorrect firewall configuration

294960

Upgrade might fail with error [Violation of PRIMARY KEY constraint 'ArchCommCellEncProperties_KeyId_PK'. Cannot insert duplicate key in object 'dbo.ArchCommCellEncProperties'

294872

Live browse may be unable to access files from older backup jobs if the VM instance UUID was changed after in-place restores.

294852

Under specific conditions, the DDB Verification job might be marked as unsuccessful.

294970, 295006

When performing VSA backups with application consistency alongside SQL VSS backups, SQL metadata is not stored correctly.

294835

Azure SQL Database Backups fail if the access node is configured behind an internet proxy and proxy details are not defined in the system environment variables

294698

Fixed an issue in the MongoDB big data agent affecting the functionality of resumed restore operations.

294748

Corrected terminology in error messages to display "Compliance Lock" instead of "WORM Storage," ensuring accurate and user-friendly communication when delete operations are restricted.

294738

SharePointOnline: Failed items with error message like "Failed to find lookup information" can be observed even with site level restore.

294765

Data recalled through the Cloud Storage Archive Recall workflow may expire earlier than expected.

294704

Download of package from store may not work.
Download center may not show packages listing.

294790, 294810

he Servers > Infrastructure page has an issue where not all infrastructure machines are being displayed.

294775, 294796

The data aging module may experience failures when processing aging of index backups.

294786, 294806

When a Promote to FULL (PTF) conversion job is terminated, subsequent agent probes fail to initiate conversion jobs for relevant databases.

294707

Unable to start services because of nUseSysV key left behind during HyperScale rpm upgrade.

294744

Failover and failback jobs may encounter issues when using vSAN Data Store with IP customization
VM's firmware and secure boot flags are not retained after failover/failback jobs with IP customization

294593

Helm chart explicitly added as content could miss some yamls from backup if they are not referred by any of the workloads of the Helm chart.

294692

Fix to address MongoDB agent onboarding failure in the first backup using native snapshots due to missing spool snap copy on the Plan.

294584

IBMi Series clients are displaying abnormally high application size in the Command Center dashboard

294678

Backup job may not complete for some mailboxes.

294616

sendlog process crashed as vsa job had thousands of children jobs.

294570

Download software is not checking the checksum of downloaded HSX payload files

294608

Replace special character with some random character or string while restore message in exchange mailbox.

294617

Corrected a translation key typo for consistent UI text display and enhanced test reliability by improving asynchronous operation handling.

294605

When disassociating the last subclient entity through the TASK API, the GUI may incorrectly display other subclients as selected or associated.

294604

Auxcopy job has reservation failure "no available stream" in the case when job has option "pick data from running backups".

294640, 294660

Enhancement - Message modifications for new monitoring HW

294632, 294669

Resiliance dashboard: air gap protect copy documentation link not working

294569

Errors during list loading in SharePoint V2 backup may not be reported correctly.

294612

The support for inserting the Virtual Machine Instance Id property in the APP_ClientProp table is not present in ResolveDuplicateClientName.sp

294620, 294643

crash seen during backup
Git, postgres, cockroachdb, kudu backups may crash

294543

Google workspace jobs may fail to update inactive content.

294472, 294496

Option added to customize the minimum space thresholds for disks hosting the live browse cache.

294404

Teams backup sometimes may fail for few teams while reading the previous jobs failed items.

294464, 294529

Enhances the ability to filter out undesired matches within parent entities using regular expressions.

294385

Geolocation functionality is not yet supported within custom categories in teams

294432

Restoration of Active Directory groups might not recover all associated owners or members.

294430

Job-Based browse is not working for Exchange DAG clients

294365

The pre-upgrade verification process for deduplication databases version 5 has been discontinued.

294320

Upon upgrade to SP38 or higher, DR backups may fail with error RSA private key is missing in Database.

294260, 294283

Retired VMs whose latest job has failed are disappearing from the VM list

294259, 294282

Deduplication databases with versions below 5 are no longer supported starting from V11.36.

294195

In-place restore might fail if user doesnt have enough permissions to create bucket used for network configuration restore

294130

RMAN backup copy on proxy might fail with tag appended twice in syntax.

294127

Included from Innovation Update Release 11.42.27 (Sep 05, 2025)

Issue Hotfix

During Mac install in silent mode, services might not start and install hangs.

294112

Enhanced the Kubernetes dashboard by simplifying entity display, improving job filtering accuracy, and implementing user-based API calls for better data presentation and access control.

294057

CDR module may crash the system shortly after unload

294056

AD Backup: some specific GPO are failing with access_denied.

294082

When the source VM's OS disk is a managed disk that was created from a vhd image, then source VM config json will have StorageProfile.OsDisk.Image.Uri property which is a reference to the vhd image file from which the managed OS disk was created. When we backup and restore such a VM, we aren't removing OsDisk.Image property from VM create spec, even though the createOption is "Attach" and we are providing a managed disk ID in the VM create spec already. Due to this invalid VM create spec, VM deployment is failing.

294049

The User Info API encounters an issue when the service account format includes 'domain\username' on Unix CS environments and in LDAP Gateway

293945

Restore fails on multipath VGs under some circumstances
Restore may fail to clean up multipath devices

293942

Deleted Items restore will fail
Soft deleted objects were being treated as modified
compare report may show all users as deleted

293978

Preview is generated multiple times during compliance searches for chat content.

293976

backups may fail if we try to lookup client Id using hostname and if hostname is different in csdb

293914

Tenant admin is unable to update Hyper Scale node from command center

293984, 294002

Added automatic IPv6 support detection and configuration for improved MongoDB setup, ensuring compatibility with host system capabilities and maintaining backward compatibility.

293902

Media Explorer rebuild

293901

Cosmos DB NoSQL ability to suppress restore to cloud when writing to disk

293888

N/A

293801

Commit jobs targeting a cloud mount path may encounter an issue where the collect file remains open, leading to access denied errors during subsequent attempts.

293842

Server alerts for PSU failure may not trigger as expected in specific cases.

293872

Unable to remove compliance lock for non-magnetic storage

293854

Recall from outlook add-in might not work

293839

Higher than usual index restore jobs

293837, 293849

Enhancement - Improved handling of copy database deletion failures during Azure SQL backups.

293831

Empty containers (with names like commvaultaccesstest*) may remain on Blob Storage accounts with Immutable storage enabled during Azure SQL Managed Instance validation.

293818

fail to reset archive bit for files backed up using extent based backup

293807

Fixed a bug causing CVD to crash during the MFT enumeration process.

293835

Metadata cleanup failing for DC having non-default site

293834

Active jobs are not visible at salesforce organization level

293777

AD Restore: Incorrect stats in case of duplicate source item

293731

Need to add DevTools package during push upgrade to existing clients with Web Server package installed.

293723, 293724

User is unable to fetch details from GET v4/storage/tape/<LibId> API because of Internal Server Error.

293674

Resolved an issue causing SAP HANA instant clone operations to fail during post-restore. Improved handling of snapshot mount locations for enhanced reliability.
SAP HANA instant clone fails in post restore if snapshot mount path specified

293651

Certain ASM disk group mounts may trigger I/O errors and appear in system logs for affected disks. A new setting-based validation has been added to verify disks using the lsof command output. I/O errors may be observed in system logs for specific ASM disk group mounts. This update introduces a check to verify disks present in the lsof command output for improved reliability. Enhancements have been made to address I/O errors logged during ASM disk group mounts by introducing a disk verification mechanism based on the lsof command output.

293648

SharePointOnline: A list backup might fail with exceptions with cross-web lookup functions in callstack while the list doesn't do cross-web lookup.

293644

SharePointOnline: DirectoryNotFoundException could be observed when Skip option is enabled.

293641

A flaw in OpenSSH has been identified where the DisableForwarding directive does not fully disable X11 and agent forwarding as intended in certain scenarios.

293628

Failure to add nodes to DB2 Multinode pseudoclient

293599

Metadata of aged backup jobs might not be removed from the database due to specific error conditions, causing errors in prune processing.

293561, 293573

cvd may crash

293540

While previewing the workloads from rule based discovery screen, the failure is seen for the D2C flow.

293558, 293570, 293576

The Archiving Statistics Report is displaying CSV data incorrectly.

293530

vCloud Director: Add null pointer checks while populating SVMInfo

293482

Redirected restore of Oracle OMF files encounters failure.

293479

VM admin job reported the job as "Completed" when 1 VM failed to backup

293472

Included from Innovation Update Release 11.42.26 (Aug 29, 2025)

Issue Hotfix

Enhance the Jobs on Storage Policy Copy report by incorporating Data Retention Lock duration and Storage details.

293438

When creating an Alert Definition for Data Protection, backend validation may incorrectly reject Cloud Apps-only associations as invalid entities. The validation process expects at least one traditional server or backup set, despite the UI allowing independent selection of cloud apps. The backend rejects the selected entity because of the invalid checks.

293427, 293430

Enhanced alert entity association system to preserve default instance and backupset information, preventing data loss during entity selection. Improved documentation for better understanding of new features.

293407

SLA report: rename "Current SLA" to "Overall SLA" on main SLA page

293377

Restrict the creation of admin-type alerts to users with commcell admin privileges.

293358, 293359

Users with specific licenses are incorrectly displayed as unlicensed in the system.

293273

Object storage Instance creation may fail if customer doesnt give permissions to list the buckets

293271

Bundled storage usage collection may intermittently fail in some SaaS configurations.

293296, 293309

Restoring data to a specified UNC path during a 'restore to disk' job does not utilize the credential configured at the instance level for the destination.

293289, 293318

SharePointOnline: NullReferenceException might be thrown from GetSPListItemObject when there is url column, those second value is empty.

293283

External User addition fails in Unix CS when username has space in it

293244

Incomplete or inaccurate display of schedule information may occur in the console.

293286, 293301

Deleted VMs are retained in the smart client group.

293041

Improved PDF export layout for SLA reports, ensuring chart legends are fully visible and enhancing overall readability.

293102

Download of package from store may not work.
Download center may not show packages listing.

293152, 293182

Oracle Logical Dump fixes and enhancement for EFS integration

293081, 293207

RAC ODI restores with recover only script might fail error "Please put the database in mounted mode for database restore, currentMode = [UNKNOWN]"

293074

Same files (blobs) may get backed up repeatedly

293071

cvd can hang when going down.

293053

DDB Backup can fail if all volumes are not resident on an LVM or if all snaps fail.

293046

Auxiliary copy jobs and DV2 jobs may show no progress.

293044

Corrected source attribution for restore operations, ensuring accurate tracking and categorization of user-initiated requests from the graphical interface.

293032

Enhanced reliability by automatically retrieving necessary identifiers internally, reducing the need for external input and minimizing configuration errors.

293028

The health icon in the Java console may not display the correct health status due to an issue with the API functionality.

293027

Scheduled media refresh jobs would complete without carrying out their designated tasks.

293020

SharePoint V2 backups may exhibit slower performance under certain conditions.

293019

QExecScript activity fails when passing -si parameters that are not wrapped in double quotes.

293016

Enhanced threat analysis by enabling intelligent agent selection based on VM region and hypervisor type, ensuring optimal processing for cloud and on-premises environments.

293003

Enhancement - Create a Major event for each database failed to delete and mark the job as Failed with an appropriate JPR

292995

VM conversion from Nutanix to VMware fails during VM reconfiguration while moving SCSI disks to IDE controller with error "The specified controller slot is already occupied by Hard disk "

292915

Improved email notifications for upgrade tasks. Enhanced logic to differentiate between regular distribution and upgrade operations, ensuring proper alert type assignment. Organized code for better readability.

292908, 292983

If the items in a few incremental jobs gets backed up repeatedly causing multiple duplicate action log entries. A lot of these can be stubs which make atomic update request to update the document, essentially re-CI the same items repeatedly. This can cause playback to be slow

292898

The databases overview page takes around 9 seconds to load

292945, 292961

AWS RDS SQL Backup fails when system and user database have different collation levels

292892

At times, the Storage Dashboard overview does not display any data.

292943, 292959

Risk Analysis: Associate multiple data sources with a job

292942, 292958, 292978

FileSystem Threat Analysis job encounters failures for symbolic link files and socket/fifo files.

292880

Clrestore crash fix is not included in some agent restores.

292926

Restrict the creation of admin-type alerts to users with commcell admin privileges.

292937, 292954

Backup jobs may fail when there is a medium changed sense code from the tape drive.

292854

The estimated time to complete in job details page may not be correct.

292851

Job failure alert might be triggered even when job completed successfully

292848

Enhanced timezone handling for hypervisor management by automatically mapping to the current machine timezone, ensuring consistent and accurate timezone application without manual input.

292847, 292970

Included from Innovation Update Release 11.42.25

Issue Hotfix

Included from Innovation Update Release 11.42.24 (Aug 23, 2025)

Issue Hotfix

Improved incremental functionality for Oracle Image Copy Filesystem backups. Enhancement added to incremental operations for Oracle Image Copy Filesystem backups. Incremental performance improvements for Oracle Image Copy Filesystem backup processes.

292704, 292819

Filtering data older than 10 or 15 years is currently not supported in the file storage optimization dashboard.

292663

Graceful termination of cvjettyinstall managed services in clustered windows CS.

292701

User may not alert email notification when kicks off upgrade job from command center

292652

CVD might crash during SQL backups when the client is SP32 or lower, SQL version < 10, and with a Unix CS.

292649

Recurring MySQL database restores fail under specific circumstances. Repeated MySQL database restoration attempts encounter errors in certain scenarios. Issues observed with recurring restoration of MySQL databases.

292648

An error may occur during the creation of a laptop plan.

292627, 292805

Standardized Google Cloud workload location identifier for object storage, ensuring consistent use of the correct identifier across all operations.

292611

Teams Backup of premium plans are failing

292693

while searching for Teams to add, the search only works on display name and not email address

292691

SQL database restore to disk job failing when a network share path is specified as the destination folder

292595

Staging path configured in Commvault Complete or Metallic for Azure SQL Database Backups is not used by default to store the temporary files generated during Backup. Instead various system level environment variables need to be set to achieve this.

292592

Upgrading java to 21.0.8+9

292587, 292795

Ensured all volumes are processed and mountpoint information is retrieved, even if devices are not ready, preventing missing data during volume enumeration.

292688

Oracle SAP restore could fail under certain conditions.

292582

In certain cases, the Estimated Media Size Distribution by Copies section in the library might show incorrect information.

292710, 292752

Enhanced Active Directory domain controller status reporting by integrating readiness data, improving accuracy and visibility into configuration states for administrators.

292577

Restoring the stub data to during a stub migration to a different filer might fail if the source filer is not responding to the stub check API

292570

1Touch recovery might fail due to connectivity issues when the tunnel is reset due to zone change.

292685

Office365 and Active Directory overview page sometimes may not load.

292706, 292749

Enhanced control over consistency checks and validation for cloud laptop applications, allowing administrators to enable or disable these features as needed for improved performance and flexibility.

292537

Improved SQL Server preview functionality by supporting Direct-to-Cloud (D2C) configurations. Ensures correct configuration method for preview content generation.

292531

CCM Export may encounter issues when migrating Oracle rac backups from certain configurations.

292402, 292442, 292487

Azure Cosmos DB MongoDB API backups might fail when the access node has FIPS mode is enabled on the guest platforms.

292346

Migration will fail with the following error. 7332 31f0 08/04 05:01:49 1722345 CommcellMigration::ccmMerge() - Starting CCM_Merge_Main... 7332 ce4 08/04 05:01:51 ####### OnDemandServiceListener::StartMemberThreadStatic() - Thread terminated normally 7332 31f0 08/04 05:01:51 1722345 CommcellMigration::ccmMerge() - CCM_Merge_Main failed. Error code [-1], ErrorMessage [ERROR: CCM is not supported when CommServer specific passphrase is used for encrypting master keys. ADVICE: Disable passphrase temporarily and enable it back after doing CCM] 7332 31f0 08/04 05:01:51 1722345 CCMigrationJob::startMerge ccmMerge failed 7332 31f0 08/04 05:01:52 1722345 CVSimpleDBConnObject::execQuery() - Scrolled through [0] result sets.

292424, 292462

Accumulated log dump files in mount paths over several months may lead to excessive resource utilization during the commit operation, causing performance issues.

292322

creates a lot of log files

292316

Backup operations for Azure virtual machines may occasionally encounter issues during the collection of virtual network information.

292309

Synthetic full not honoring backup window for VMs

292414, 292453, 292506

Approval email issue during mailbox restore - The email incorrectly includes multiple addresses as 'mailboxes to restore' when only one mailbox should be specified.

292406, 292446

Fix for an issue where in some cases during FS backup, the post operations phase fails.

292292

Cloud DDBs with cache configured may not be pruned.

292401, 292441

VSA backups with SQL and Hyper-V failing after enabling 'nEnableHypervisorAppConsistentBackup' flag.

292370

SQL restore default path loading is failing

292247, 292475

Backup of a large AWS RDS SQL database can take longer time

292244

Operational anomalies alert: Include job id for jobs with unusual runtimes.

292394, 292437

FileSystem Threat Analysis job encounters failures for symbolic link files and socket files.

292239

Improved license server API usability by introducing a new endpoint for license retrieval using a unique identifier.

292233

On Backup Health tile at vsa dashboard, client sla status will be missed

292227

Vsbkp may intermittently crash while processing VMs on same worker thread one after another if first VM has a disk filter at a higher index then the second VM.

292226

Enhanced reliability of health checks by ensuring direct communication with local service endpoints, bypassing proxy configurations that could interfere with internal service communication.

292219, 292479

Jobs might go into pending during the backup phase.

292211

The Appliance Hardware report is currently experiencing an issue where not all expected columns are included in the CSV export

292207

Oracle RAC backups may use incorrect storage policy

292047

Multi stream Synthetic Full job may complete without copying any data in a corner case.

292124

Oracle database on Windows may be stuck after backups if the nClientGrpMaxCPUPercent setting is used.

292196

Scheduled reports may fail with the error: "Failed to retrieve the list of Command Centres."

292102

Enhanced scheduling system to support default timezone configuration, improving flexibility in schedule creation across different timezones while maintaining backward compatibility.

292100

For a VM, disks will not be restored parallelly in a replication job resulting in slowness

292133, 292179

Enhance audit capabilities by including tracking of client group and display name details.

292108, 292177

IP customization failing for some Windows VMs

292071

TLOG marks option might not be shown during restore

292125, 292149

Read operations may fail from dedup copy which has DSIP paths.

292056

Restore of file-stream DB or in-memory DB from SNAP backups are failing or paritially restoring the files.

292105

The index copy process encounters errors when user with journal and user mailbox backups are included.

292123, 292148

The system fails to fetch Oracle dbUniqueName when the instance name is in uppercase.

292048

Restrict report type alert to be created only by admin users

292120, 292147

Upgrade DD Boost SDK 8.5 to support HA mode.

292041

Scheduled reports may fail when generated from metrics for tenants

292027

Included from Innovation Update Release 11.42.23 (Aug 17, 2025)

Issue Hotfix