Approving Requests in Request Manager

After reviewers have finished reviewing the request, an approver can approve the request.

When you are assigned as an approver to the request, you receive an email with a link to open the request. Click the link in the email to open the request approval page.

Before You Begin

  • The review for the request must be complete.

  • You must be assigned as an approver for the request.

Procedure

  1. From the Command Center navigation pane, go to Comply > Risk Analysis.

  2. Click Request manager.

    The Request manager page appears.

  3. On the Approver tab, click the name of the request to approve.

    The review module appears.

  4. On the Review tab, verify that there are no files pending for review.

  5. Approve or deny the request:

    • To approve the request, click Approve.

    • To deny the request, click Deny.

      Note

      If you click Deny, you must add a comment.

    The Request manager page appears and the status of the request changes to Request completed.

Result

After the review is approved, the following actions occur:

  • If the request was for an end-user subject access request (SAR), the documents that were approved for the request are either exported to the end user who made the request or deleted. For export requests with redacted PII, the documents are converted to PDF format.

  • If the request was for an operation performed as part of Risk Analysis, the operation takes place. For example, if the request was for moving files, after the request is approved, the files are moved.

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