Use the Exchange Retention Tag Import Utility to import retention tags from the Exchange server into the CommServe database, and then process retention tags. The import utility collects all the retention tags that are defined in the Exchange organization.
The import utility displays the collection list, which includes the following:
|
Column |
Description |
|---|---|
|
check box |
Select the check box to import the corresponding retention tag. |
|
Name |
The name of the retention tag. The name includes the Exchange Organization Management name and the tag name. You can see only the tags that are available for the service account whose credentials you used when you logged on. If you want to see the tags that are available for another group, you must log on again with the appropriate credentials. |
|
Import Status |
Indicates whether the retention tag has been imported into the Commvault database. |
|
Media Retention (days) |
The number of days that the tagged message or folder is retained on the secondary storage. By default, the retention period specified in the Media Retention (days) column is the same as the period specified in the Exchange Server Retention (days) column. |
|
Exchange Server Retention (days) |
The number of days that the tagged message or folder is retained on the Exchange Server. |
|
Action (Exchange Server Only) |
The process that the tag performs by the Exchange server. This field is read-only and is for information purposes. Regardless of which action is set on the Exchange server, when retention tags are calculated, the Commvault software always expires the messages from storage provided that they meet the retention criteria. Caution Only the retention tags' retention times are imported; their actions are not imported. The action for any retention tag that you import using the Exchange Retention Tag Import Utility is treated as "delete". Do not import any retention tag that you do not want to use to delete messages. |
We recommend that you set the Media Retention (days) to a value that is greater than the Exchange Server Retention (days) value. This allows the messages to remain on the storage media so that they can be restored from Commvault.
For example:
|
Tag Type |
Exchange Server Retention (days) |
Media Retention (days) |
|---|---|---|
|
Exchange Organization Name\Inbox |
365 |
730 |
|
Exchange Organization Name\Sent items |
365 |
730 |
|
Exchange Organization Name\Deleted items |
7 |
14 |
|
Exchange Organization Name\All other folders in the mailbox |
365 |
730 |
Caution
When messages expire at the Exchange cleanup policy level, messages and stubs are deleted. In this case, retention is not honored regardless of whether it is Exchange server retention, media retention, or Exchange policy retention.