Generating a Stub Detail Report

You can use the CVRecallMailbox tool generate reports on stub details. You can use the -ReportingMode parameter to generate the report with a low level of detail, generate the report with a high level of detail, or generate both types of reports.

Procedure

1. Create an argument file, for example input.txt.

2. Specify the following parameters in the argument file, and save the file to the local computer.

    
   user1@email.com,inboxfolder1

   Where:

   • user1@email.com is the SMTP address.

   • inbox\folder1 is the folder to be recalled.

3. Run the MassRecall utility from the same location where the agent is located.

   1. In Windows, on the taskbar, click Start, and then type cmd in the Search box.

      The Command Prompt window appears.

   2. Navigate to the folder where the agent is located.

   3. To generate a report, run any of the following commands:

      • To generate the report with a low level of detail, run the following command:

         
        CvRecallMailbox.exe outlook1 –f C:input.txt  ExchangeServer1 ActiveDirectory1 targetserver evmgrcport -ReportingMode –low

      • To generate the report with a high level of detail, run the following command:

         
        CvRecallMailbox.exe outlook1 –f C:input.txt  ExchangeServer1 ActiveDirectory1 targetserver evmgrcport -ReportingMode -high

      • To generate both the low and high reports, run the following command:

         
        CvRecallMailbox.exe outlook1 –f C:input.txt  ExchangeServer1 ActiveDirectory1 targetserver evmgrcport -ReportingMode –complete

   Where:

   • outlook1 specifies the name of the Outlook profile that is set for the Archiver administrator account.

   • C:\input.txt specifies the argument file with the saved path.

   • ExchangeServer1 specifies the name of the Exchange server. Use a semicolon between Exchange servers to specify multiple Exchange servers.

   • ActiveDirectory1 specifies the name of the Active Directory server. You can use a fully qualified domain name (FQDN), an IP address, or the server name.

   • targetserver is the server where the agent is located.

   • evmgrcport is the port number where the ClMgrS is running on the target server. This applies to upgraded clients or clients from previous Commvault versions.

Result

The CVRecallMailbox tool creates the following report files in the specified directory:

• Low level: CompleteStubDetails.csv

• High level: HighLevelStubDetails.csv

Both levels: CompleteStubDetails.csv and HighLevelStubDetails.csv