Performing Salesforce Incremental Backups

You can perform an incremental backup of the Salesforce data. Schedule incremental backups to run every day.

An incremental backup includes data that was added or changed since the last successful backup operation. For more information on incremental backups, see Incremental Backups.

For information on objects that the backup does not include, see Salesforce Objects That Are Not Included in Backups and Salesforce Objects That Do Not Support Incremental Backups.

Before You Begin

• Verify that the Salesforce user who performs the backup operations has the required permissions. For a list of the required permissions, see Salesforce User Permissions.

• To include the metadata in the backup, configure the subclient to include the metadata. For more information, see Backing Up Salesforce Metadata.

• Plan your advanced settings. The options are described for the following advanced settings:

  • Job Priorities and Priority Precedence - Online Help - Startup

  • Job Controller - Online Help - Job Retry

  • Advanced Backup/Archive Options (Media)

  • Advanced Backup Options (Data Path)

  • Vault Tracker Feature - Online Help

  • Alerts and Notifications - Online Help

Procedure

1. From the CommCell Browser, expand Client Computers > client > Cloud Apps > instance.

2. Right-click the subclient, and then click Backup.

   The Backup Options dialog box appears.

3. Select the backup type and job initiation:

   1. In the Backup Type section, select Incremental.

   2. In the Job Initiation section, specify whether to run the backup now or if it will be scheduled.

      For information about configuring a backup schedule, see Schedule Backups.

4. Click OK.

Results

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To avoid exceeding the Salesforce API size limit, a backup job runs until the number of files backed up reaches over 50 percent of the total API calls allowed for the day. Then, the backup job is suspended, but is automatically resumed the next day. This behavior continues until all of the files in the job are backed up.

Events are generated in the following cases:

• An object fails or skips because of one of the following reasons:

  • The object is restricted by the Salesforce API.

  • The object takes too much time to back up and produces a QUERY_TIMEOUT error, or a similar error.

  • The object requires one or more filters on the query.

  • The object does not have any data to backup.

• The file does not download because the file does not exist at the time of the download.

• The file is partially downloaded due to the Salesforce API size limit or due to file corruption, and so on.

• The incremental backup operation identifies more than 100,000 records that were modified or deleted:

  • [NOTIFY_WARNING] Unusually high number of records were modified [record_number] for retrieving the updated records of [object_name]

  • [NOTIFY_WARNING] Unusually high number of records were deleted [record_number] for retrieving the deleted records of [object_name]

Related Topics

Job Controller

Job History