Reactivating Uploads From a V9 CommServe to the Cloud Services Website

If you have disabled data uploads from your V9 CommServe to the Cloud Services website, you can use this procedure to deactivate uploads to your Private Metrics Reporting Server and enable uploads to the Cloud Services website again.

1. On the CommServe computer, open Microsoft® SQL Server Management Studio.

   1. From the desktop, click Start.

   2. Click All Programs.

   3. Click the Microsoft SQL Server folder.

   4. Click SQL Server Management Studio.

2. In the Connect to Server dialog box, enter the information to connect to the CommServe computer, and then click Connect.

3. In the Object Explorer panel, click the Commvault instance under the Databases folder.

4. Copy the following script into the code pane:

   update GXGlobalParam set value = '0' where name = 'CommservSurveyPrivateEnabled'
   

5. In the toolbar, click Execute to run the script.