Recalling Messages to a Different Folder in a Mailbox

You can use the MassRecall utility to recall archived messages to a different folder than the folder from which they were archived.

Procedure

1. Create an argument file, for example input.txt.

2. Specify the following parameters in the argument file, and save the file to the local computer.

    
   user1@email.com,inboxfolder1,inbox

   Where:

   • user1@email.com is the SMTP address.

   • inbox\folder1 is the folder to be recalled.

   • inbox is the destination folder where the stubs are recalled.

3. Run the MassRecall utility from the same location where the agent is located.

   1. In Windows, on the taskbar, click Start, and then type cmd in the Search box.

      The Command Prompt window appears.

   2. Navigate to the folder where the agent is located.

   3. To perform an in-place recall of the objects present in the mailbox folder, run the following command.

       
      CvRecallMailbox.exe outlook1 –f C:input.txt ExchangeServer1 ActiveDirectory1 -targetserver target evmgrcport

      Where:

      • outlook1 specifies the name of the Outlook profile set for the Archiver administrator account.

      • C:\input.txt specifies the argument file with the saved path.

      • ExchangeServer1 specifies the name of the Exchange server.

      • ActiveDirectory1 specifies the name of the Active Directory server.

      • targetserver is the server where the agent is located.

   target evmgrcport is the port number where the ClMgrS is running on the target server. This applies to upgraded clients or clients from previous Commvault versions.