Once the media is cataloged the CommServe database files can be recovered from the media.

Windows

Before You Begin

• Catalog the media. For more information on cataloging media, see Cataloging the Media Using Media Explorer.

• Make sure no other applications or services are attempting to access the library.

• If the data was stored on disk volumes using a Unix or Linux MediaAgent, the bMERestoreAsFS additional setting must be configured. For more information on configuring this additional setting, see Restoring Data Written by Linux/Unix MediaAgent Using Media Explorer.

Procedure

1. From the Media Explorer window, select Express Recovery option from the Display data corresponding to list.

   This filters the data in the catalog pane to show only the desired backup jobs.

   Note

   Disaster recovery (DR) backups may be backed up as File System backups in some cases. Therefore, if you select Express Recovery and the DR backup is not displayed, then select File System instead from the drop-down list. To view and restore data written using Unix/ Linux MediaAgent, select All Data from the drop-down list.

2. Select the appropriate backup job entry associated with the latest DR backup from the Catalog Database pane.

   Use the following tips to identify the correct backup job in the Catalog Database pane:

   1. Use File Name to determine the entry type.

   2. Use the Level information to determine backup types.

   3. Use the JOBID and Backup Time information to determine chronology.

3. From the File menu, click Recover Data.

4. By default, the Restore Data check box and Restore out of place option are selected.

   Type or browse the path to which you want to recover. You need write privileges for the destination folder for a remote computer.

5. Click OK to continue.

   Note that DR backup recovery must be always performed using out-of-place restores.

   Notes

   • If data was encrypted using a pass-phrase, you are prompted to enter the pass-phrase used at the time of the data protection operation.

   • You may be prompted to type the media password. Enter the password and click OK.

   • If you do not know the media password, contact Commvault Support for assistance.

6. While the data recovery operation is in progress, if the data crosses to a new tape, you may see the message:

   Insert volume with BarCode number and then click OK to continue.

   The backup job entry you selected, is recovered to the designated location.

7. When the data recovery is done, click OK to the Restore succeeded message.

   Note

   A file space shortage may cause the data recovery operation to fail. For information on the failure, you can go to the MediaExplorer.log file which is located in the local folder containing the MediaExplorer.exe. After fixing your space problem, you can simply start over. You do not have to clear the environment.

Result

The database files are now available for restores.

What To Do Next

Using the CommServe Recovery Assistant tool, restore the CommServe Database on the CommServe host.

Linux

Before You Begin

Ensure that the media is already cataloged. For more information, see Cataloging the Media Using Media Explorer (Linux). Make sure no other applications or services are accessing the media. For deduplicated data, run Media Explorer on the MediaAgent associated with the DDB.

Navigation in Media Explorer

Media Explorer uses a text-based interface (TUI).

• Tab – Move between options

• Arrow keys – Navigate within lists

• Spacebar – Select items (for example, jobs)

• Enter – Confirm selection / proceed

Procedure

1. Run the following command: ./me

2. Press Enter or Next to begin.

3. Select Media Type (Tape or Magenetic Disk) and press Next.

4. Enter the log file path or proceed with the default (current working directory) and press Next.

5. To load the catalog database, select the Load option.

   You can specify the path to an existing catalog database or use the default location. Media Explorer looks for MediaExplorer.db in the current working directory (created during the scan operation).

6. Press Next.

7. Select Backup Jobs. A list of available jobs is displayed.

8. Navigate using arrow keys.

9. Select one or more jobs using the spacebar.

10. Press Next after selecting the required jobs.

11. Enter the directory where you want to restore the data. For example: /tmp/restore If the directory does not exist, you will be prompted to create it.

12. Press Next to continue.

13. Start and monitor Restore. The interface displays progress information during the restore. Once complete, a confirmation message is displayed.

Result

• The CommServe database files are restored to the specified location.
• Log files are generated in the specified (or default) directory.

What To Do Next

Use the CommServe Recovery Assistant tool to restore the CommServe database on the target CommServe host.