Updating the Stub Recall URL in a Mailbox

You can use the MassRecall utility to change the recall URL that appears inside the body of the stub file.

Procedure

1. Create an argument file, for example input.txt.

2. Specify the following parameters in the argument file, and save the file to the local computer.

    
   user1@email.com,inboxfolder1

   Where:

   • user1@email.com is the SMTP address.

   • inbox\folder1 is the folder to be recalled.

3. Run the MassRecall utility from the same location where the agent is located.

   1. In Windows, on the taskbar, click Start, and then type cmd in the Search box.

      The Command Prompt window appears.

   2. Navigate to the folder where the agent is located.

   3. To change the stub recall URL, run the following command.

      CvRecallMailbox.exe outlook1 –f C:\input.txt ExchangeServer1 ActiveDirectory1 targetserver target evmgrcport -update old_URL New_URL

      Where:

      • outlook1 specifies the name of the Outlook profile set for the Archiver administrator account.

      • C:\input.txt specifies the argument file with the saved path.

      • ExchangeServer1 specifies the name of the Exchange server.

      • ActiveDirectory1 specifies the name of the Active Directory server.

      • targetserver is the server where the agent is located.

      • target evmgrcport is the port number where the ClMgrS is running on the target server. This applies to upgraded clients or clients from previous Commvault versions.

New_URL is the new URL that appears inside the body of the stub file.