Uploading Files to an Existing Folder

You can upload files to a backed-up folder.

Before You Begin

Verify that the user account is assigned to the client computer. For more information on assigning the user account to the client computer, see Assigning a User Account to the Client Computer from the Command Center.

If a user account is not assigned to the client computer, the upload operation fails and prompts an error message with a link to assign the computer user account.

Procedure

1. From the Command Center navigation pane, go to Protect > Laptops.

   The Laptops page appears.

2. Click RESTORE for the computer where you plan to upload the files.

   Alternatively, you can click SETTINGS for the computer where you plan to upload the files, and then click Restore.

3. On the Restore files page, navigate to the folder where the files should be uploaded, and then click Upload.

   Tip

   You can also upload files by dragging and dropping them from your desktop to the Restore Files page.

4. Select files on your computer.

5. Click Upload.

   Note

   • After the files are successfully uploaded, they are not displayed immediately on the Restore files page. The files are displayed after the next successful client backup.

   • To upload files to a folder that was not backed up, click Showing latest backups in the Restore Files page, and then select Show live machine data to display all of the folders that reside in the computer. Then, continue with Step 3 listed above.