Verifying File Recovery Enabler Registration for OpenStack

If the File Recovery Enabler is visible in the CommCell Console, you do not need to perform this procedure.

1. Power on the File Recovery Enabler instance and log in.

2. Verify that the instance is displayed in the CommCell Browser. If not, the instance might have failed to register.

3. Before registering or re-registering the File Recovery Enabler:

   1. Stop services on the File Recovery Enabler.

   2. If there is a previously registered instance client with the same name in the CommCell Console, delete the client to revoke the certificate for the previous registration.

4. To register the File Recovery Enabler:

   1. Open a command line window on the instance.

   2. Go to the /etc/ folder.

   3. Enter the following command:

      ./initfrel_sc
      

5. If the instance is still not displayed in the CommCell Browser after a short time interval, verify the connection to the CommServe system and run the /etc/initfrel_sc command again.

6. Verify connectivity among the CommServe system, the VSA proxy, and the instance that has the File Recovery Enabler installed.

7. If incorrect information was entered for the template deployment (for example, a CS user name with insufficient privileges), the init_frel_cloud.log file might include the following lines:

   SIMCallWrapper registration failed!
    Correct OVA settings and reboot
   

8. You can manually register the FREL (which is deployed from the Commvault Cloud Store) with the CS after the OVA is deployed:

   1. Verify connectivity among the FREL and the CommServe:

      Edit /var/lib/cloud/instance/user-data.txt
      

   2. Enter the following script parameter values:

      CS_IP_OR_FQDN =commserve_host
      CS_SHORT_NAME =commserve_client_name
      CS_USERNAME = $[user_name
      CS_PASSWORD=password
      FREL_CLIENTNAME =client_name
      ROOT_PASSWORD =password

   3. Save the file.

   4. Run the /etc/initfrel_sc command again.

   5. Check the FREL logs and CS to verify that the modified properties are correct. If the registration is successful, the client will be set as a File Recovery Enabler for Linux.

Related Topic

Creating a File Recovery Enabler Instance