View the Failed Jobs in Last 24 Hours Report at the Worldwide or CommCell level on the Command Center that is hosted by the Private Metrics Reporting Server, or at the CommCell level on the Cloud Services website.
Before You Begin
To view Metrics Reports, your CommCell user account requires: a role with the Report Management permission and an association with a CommCell Group or CommCell pseudoclient.
For more information about users, permissions, and associations, see User Administration and Security - Overview.
For Private Metrics Reporting:
Verify that data collection is enabled for Private Metrics Reporting on each CommServe computer. For information about enabling data collection for the report, see Activating Private Metrics Reports.
For Cloud Metrics Reporting:
Verify that data collection for Cloud Metrics Reporting is enabled on each CommServe computer. For instructions about enabling data collection for this report, see Activating Cloud Metrics Reports.
Procedure
-
From the Command Center navigation pane, go to Monitor > Reports.
The Reports page appears.
-
Click Failed Jobs in Last 24 Hours.
-
To view this report at the Worldwide level, remain on the report page.
-
To view this report at the CommCell level, click a CommCell name from the CommCell Details section.
The CommCell-level Reports page appears.