VMW0070: File-level restore fails when destination client has a MediaAgent

Symptom

A file-level restore fails when restoring from an IntelliSnap backup to a destination client that has a MediaAgent.

Cause

When mounting the virtual machine, the restore operation tries to use the MediaAgent on the destination client rather than the MediaAgent on the source client, and the mount fails.

Resolution

1. Initiate the restore.

2. During the restore operation, select the content to be restored and the destination client.

3. On the Restore Options dialog, click Advanced, then click the Data Path tab.

4. In the Use MediaAgent field, select the MediaAgent for the source client.

5. In the Use Proxy field, select the source proxy.

6. Complete the restore.

When the source MediaAgent is used, the mount succeeds and the file-level restore completes successfully.