To make the Exchange Mailbox On-Premises Environment Self-Service feature visible to end users, a tenant administrator must complete the following tasks.
Important
For linked mailboxes, assign the Microsoft 365 self-service role to the user-domain mailbox and associate it with the Exchange client used to back up resource-domain mailboxes.
Verify the Setup for the Self-Service Dashboard
You must verify that the following entities and associations are created in the Commvault software:
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Verify that there is a Exchange Mailbox Plan.
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Verify that the Exchange mailboxes are content-indexed.
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Complete the tasks in the following sections.
Create a User Group for Exchange Self Service
You must create a user group, and then assign a Self Service role so that the end users can view the Self-Service feature.
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From the Command Center navigation pane, go to Manage > Account > Security.
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Click the User groups tile.
The User groups page appears.
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At the top-right area of the page, click Add user group.
The Add user group page appears.
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Beside Type, leave Local group selected.
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In the Group name box enter, a name for the user group.
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In the Group description box, enter a helpful description of the user group, and then click Save.
Associate the User Group with the Exchange Mailbox App and the Office 365 Self Service Role
You must associate a Self Service user group with the Exchange app, and then assign the End Users role.
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From the Command Center navigation pane, go to Protect > Exchange.
The Overview tab appears.
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On the Apps tab, from the list, select the Exchange app.
The Overview tab appears.
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On the Configuration tab, in the Security section, click Edit.
The Security dialog box appears.
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From the Enter users, user groups list, select the Exchange Self Service user group that you created.
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From the None selected list, select the Office 365 Self Service role.
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Click Add, and then click Save.