You can create additional administrators for Commvault Cloud. When you set up Commvault Cloud, one administrator account is automatically created.
If you use the Laptops application and need to authenticate laptop and desktop users, see Tasks.
Prerequisites
-
If there are already two other tenant admins present, creating a new tenant admin requires authorization.
Note
If only one tenant admin exists and a second tenant admin is being created, no authorization is required.
-
After a new tenant admin user is created and the tenant admin group is selected as the approver group, there is a 24-hour waiting period before the new user can participate in the authorization process.
Procedure
-
From the Command Center navigation pane, go to Manage > Account > Security.
The Security page appears.
-
Click the Users tile.
The Users page appears.
-
In the upper-right corner of the page, click Add user.
The Add user dialog box appears.
-
Beside User type, click Local user, and then enter the user information.
-
From the User group list, select Tenant Admin.
-
Decide how to create the password for the user:
-
To automatically generate a password for local users, select the Use system generated password check box.
-
To manually set a password for the user, in the Password box and the Confirm password box, enter a password.
-
-
Click Save.
What to Do Next
If a third tenant admin is created, an email notification is sent to the existing tenant admins requesting approval. Any existing tenant admin can approve the request. If the administrator has configured multiple approvals for tenant admin creation, the specified number of approvals must be obtained. On that note, the tenant admin who created the user does not receive an approval email. Once all the approvals are completed, the new tenant admin can login following the instructions.