You can download reports from the Commvault Store using a computer with an Internet connection.
Before You Begin
In order to log on to the Commvault Store from the Command Center and download reports, you must have the following:
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Your computer must have access to the Internet and be able to connect to Commvault Store.
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If your computer is behind a firewall, it must use a specific port and be able to connect to some external URLs. For details see External URLs for Commvault Features.
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You must have a user account on the Cloud Services website. To create a user account, register your CommServe computer. If you already have a user account, you still might need to register your CommServe computer.
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You must have the following permission and association:
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The Add Report permission.
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An association with the CommServe computer that hosts the Command Center.
For more information about users, permissions, and associations, see User Administration and Security - Overview.
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Procedure
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Go to the Commvault Store.
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On the login page, type your login credentials and then click Login.
The Commvault Store appears and displays all of the items available for download.
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Click Reports or Analytics tab.
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Below the report, click Download.
The report XML file is saved on your computer.
What to Do Next
Save the report XML file to the Command Center computer for the offline CommCell environment.