Managing Companies

Using the Commvault Console, you can efficiently manage companies within each service CommCell. After entering the necessary company and contact information in the wizard, you can choose an appropriate plan for the company.

For monitoring purposes, you can easily view all companies by going to the Companies page, where a comprehensive list is displayed alongside detailed information upon selecting any company name. Additionally, you can enhance company identification by adding tags.

To suspend tenant services, you can deactivate a company by selecting the appropriate actions within the Companies page. This allows you to control access by disabling user login, backup, restore, and data aging activities as needed.

The Commvault Console provides a streamlined approach to managing these tasks, ensuring that you maintain control over company operations effectively.

Creating a Company

You can create a company for a selected service CommCell.

1. From the Command Center navigation pane, go to Explore > Companies.

2. On the top right corner of the page, click Add company.

   The Select a CommCell dialog box appears.

3. From the Select CommCell list, select a service CommCell.

4. Click OK.

   The Add company wizard appears.

   1. On the General tab, add company, SMTP, and domain details, and click Next.

      The Contact tab appears.

   2. On the Contact tab, add the contact name, email address, and email template, and click Next.

      The Select a Plan page appears.

   3. In the Search plans by plan name box, enter a plan name.

   4. Click Submit.

Viewing Companies

You can view multiple companies across multiple service CommCells.

1. From the Command Center navigation pane, go to Explore > Companies.

   The Companies page displays a list of companies across all service CommCells.

2. Click any company name to show detailed information about the company.

Adding Company Tags

You can associate tags with a company for identification and filtering purposes.

1. From the Command Center navigation pane, go to Explore > Companies.

   The Companies page appears, listing companies across all service CommCells.

2. In the row for the company you want to associate tags with, click Actions > Manage tags.

   The Manage tags dialog box appears.

3. In the Tag name and Tag value boxes, enter appropriate values and click Save.

Suspending Tenant Services

You can deactivate a company so that tenant administrators, tenant operators, and tenant users have no access or limited access to the service CommCell environment. You can turn off the following operations when a company is deactivated:

• User login

• Backup

• Restore

• Data aging

Procedure

1. From the Command Center navigation pane, go to Explore > Companies.

   The Companies page appears.

2. In the Actions column for the company, click the action button , and then click Deactivate.

   The Deactivate company dialog box appears.

3. Choose the activities that you want to turn off:

   • To prevent users from logging on, select the Disable login check box.

   • To prevent users from backing up data, select the Disable backup check box.

   • To prevent users from restoring data, select the Disable restore check box.

   • To prevent users from performing a data aging operation, select the Disable data aging check box.

   To enable an activity, clear the check box.

4. Click Yes.

Configuring User Session Timeout for a Company

You can set a session timeout duration for users in a company. This setting overrides the user's preference to stay signed in — the session automatically ends after the configured duration.

To configure the session timeout:

1. From the Command Center navigation pane, go to Explore > Companies.

   The Companies page displays a list of companies across all service CommCells.

2. Select the company you want to configure.

   The company page appears.

3. On the Overview tab, in the General section, locate the User Session Timeout field and enter the timeout duration in minutes.