Partially Met SLA in the SLA Report

The Partially Met SLA report lists the O365 clients that partially met SLA.

Column

Description

Client

The client name.

Client Group

The name of the client group.

Company

The name of the company with which the client is associated.

Met SLA (%)

The percentage of the client that met SLA. If O365 client is present in the CommCell environment that has backup health between 0.01% and 99.99% is displayed under the partial SLA category.

Last protected time

The date and time that a backup job last ran on the server computer.

Last online time

The date and time when the server was last online.

Last offline time

The date and time when the server was last offline.

SLA days

The number of SLA days configured for the server.

Action

A list of operations that you can perform on the server or VM. Select any of the following:

- To exclude the server or VM from the SLA calculation, select Exclude from SLA.

- To check whether the server or VM is available, select Check Readiness.

- To send log files for the server or VM to help with troubleshooting issues, select Send Logs.

×

Loading...