> Software > Manage > Maintenance > Deployment > Server and Server Group Deployment > Creating a Custom Package

Pre-Include Binaries When Creating a Custom Package

In secure or offline environments, installations can fail when required media cannot be downloaded. Common symptoms include the following:

  • Roles Configuration unable to complete
  • Failed to download required binaries
  • Unable to reach Commvault Download Center

The Pre-include binaries to create package option embeds all required binaries directly in the custom package, allowing installation to complete without external downloads. This option is intended for restricted, air-gapped, and dark-site environments.

When enabled, Commvault does the following:

  • Collects all binaries needed for the selected roles (for example, Databases/SQL Server, MediaAgent, cloud app agents, File Server).
  • Bundles these binaries into the package so no downloads are required during installation.
  • Ensures successful installation in dark sites, offline networks, and environments without Software Cache or Download Center access.

Behavior Comparison

Feature Without Pre-Include With Pre-Include
Internet required at install Yes No
Downloads during install Yes None
Package size Smaller Larger
Dark-site friendly Not supported Fully supported
Success rate in restricted networks Low Very high

Important

Enabling this option increases package size, especially when database components are included.

Use Pre-include binaries for the following:

  • Air-gapped or offline environments
  • Dark-site deployments
  • Highly restricted or government networks

Avoid using it for internet-connected endpoints where downloads are permitted.

Prerequisites and Considerations

  • Confirm whether the environment has internet or software cache access.
  • Select the roles (File Server, SQL Server, MediaAgent, etc.) to include in the package.
  • Account for the larger package size when pre-including binaries.

Procedure

  1. Go to the Commvault Cloud Services Portal.

  2. From the Command Center navigation pane, go to Manage > Settings > Advanced.

  3. Click Custom package.

  4. On the Profile tab, add or update profile information, and then click Next.

  5. On the Roles tab, select Pre-include binaries to create package.

What to Do Next

Continue configuring the package by selecting the required roles and options. For more information, see Creating a Custom Package for a Server.

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