A Cloud CommCell global administrator can promote another user to Cloud CommCell global administrator on the Cloud Services Portal.
Procedure
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Log on to the Cloud Services Portal.
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From the Command Center navigation pane, go to Manage > Service CommCells.
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In the Name column, select the CommCell group to promote a user for.
The CommCell group dashboard appears.
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At the upper-right corner of the page, click the action button
, and then click User management. -
Under Users, locate the row for the specific user, in the Global Admin column, click the check box.
A Confirmation dialog box appears.
Note
You can demote an existing global admin by unchecking the checkbox and confirming the action.
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Click Yes.