Removing Users from a CommCell or CommCell Group Using Command Center

The Cloud CommCell group global administrator can remove users from a CommCell or CommCell group.

Caution

When a user is removed from a CommCell group, the user loses access to that specific CommCell group and all CommServe computers in that CommCell group. If the user needs to view a subset of the licensed CommServe computers, the Cloud CommCell global administrator can create a separate CommCell group and add the user and those CommServe computers to the CommCell group.

Procedure

  1. Log on to the Cloud Services Portal.

  2. To open the dashboard page, perform one of the following operation:

    1. From the Command Center navigation pane, go to Manage > Service CommCells.

    2. Click a CommCell name or a CommCell group name.

  3. At the upper-right corner of the page, click the action button action_button, and then click User management.

  4. Under Users, locate the row for the specific user, click the action button action_button, and then click Delete.

    A message prompts you to confirm that you want to delete the user.

  5. Click Yes.

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