Restore Atlassian Jira spaces to a different Jira instance

You can restore Jira spaces to a different Jira instance (out of place).

Review the following considerations for out-of-place restores:

• If the space is present, then the metadata of the space is not modified unless specifically selected for restore.

• If the space is not present, a new space is created with the same key, name, description, and settings as the source space. You can specify a different space key during restore if needed.

• Space configurations such as workflows, custom fields, and permission schemes are restored as configured in the source space.

• If a user exists in the source instance but does not exist in the destination instance, site settings related to that user will be added to failed items during restore.

• Issue icons are not backed up. After restore, issue icons may differ from the source, but the issue data will remain intact.

• Custom workflow schemes are restored successfully. However, if the active workflow scheme was edited, the restore updates the workflow scheme and saves it as a draft. You must manually publish the workflow scheme after restore.

• If a customer flags an issue, the issue will be restored but will not be flagged during the restore.

• Work items web-links are not currently supported.

• If a sub-task alone is selected to restore, the sub-task cannot be restored. The immediate parent should also be selected to restore the sub-task.

• Custom issue-hierarchy is not supported. If restore is performed for them, then it will be restored as user story and parent-child link for them is also not supported.

• Cross project parent-child link cannot be restored.

• Cross project issue links also cannot be restored.

To create the app, follow these steps:

1. From the Command Center navigation pane, go to Protect > DevOps.

   The Overview page appears.

2. Click the DevOps tab.

3. On the Atlassian Jira tab, click the DevOps app.

   The DevOps app page appears.

4. In the lower-right, click Restore.

   The Backup Content page appears.

5. Select the content to restore, and then click Restore.

   You can select the Jira instance URL on the app.

   The Restore options dialog box appears.

6. To restore to a different app, click the Out of place tab, and then enter the following information:

   • Destination app: Select the destination app for the restore.

   • From the Jira settings list, select the Jira component to restore.

   • No of streams: Enter the number of streams to use for the restore.

     Note

     This option is only applicable for Commvault software deployments.

7. Click Submit.