Restoring Salesforce Data to a File System

You can restore Salesforce data to a folder that resides on one of your servers.

Before You Begin

Determine the child objects to include in the restore.

Procedure

  1. From the Command Center navigation pane, go to Protect > Salesforce.

    The Salesforce Overview page appears.

  2. Go to the Organizations tab.

  3. For the organization that contains the data that you want to restore, click the action button action_button, and then click Restore.

    The Select restore type page appears.

  4. Select Object level restore.

    The Backup content page appears.

  5. Optional: To select a backup, do the following:

    • To show the latest backup, select Show latest backup.

    • To show a backup at a specific time, select Show backup as of a specific date, and then select the date and time.

    • To show backups for a date range, select Show backup for a date range, and then specify From time and To time.

  6. Select the data that you want to restore:

    • To restore files, select the check box next to Files.

    • To restore objects, select the check box next to Objects.

    • To restore both files and objects, select Files and Objects.

  7. Click Restore.

    The Restore options dialog box appears.

  8. Next to Restore target, select File system.

  9. In the Destination details section, do the following:

    1. From the Destination server list, select the server to restore the data to.

    2. In the Destination path box, enter a path.

  10. In then Options section, set the restore options:

    • To include parent objects in the restore, move the Restore parent object records toggle to the right.

      Important

      Including parent objects has the following effects:

      • Data integrity is maintained. If parent objects are included and some parents do not exist or some parents have incorrect values, the restore still completes.

      • When objects such as User objects are updated, end users receive notifications, which might not be desirable.

    • To include dependent objects in the restore, move the Restore dependent object records toggle to the right and then select Immediate or All for Dependent object level.

      By default, the Commvault software selects all the dependent objects based on your selection for Dependent object level. From the Included dependent objects list, you can select the dependent objects that you want to include in restore.

  11. Click Run.

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