Adding Service CommCell Associations

To enable users to view the required Service CommCells in the Service CommCell list on the Global Command Center page, you must add associations.

Associations control which companies, user groups, and users can switch to a Service CommCell from the Global Command Center. The user who registered the Service CommCell might already have access because that user was permitted during registration. Other users must be explicitly associated before they can see and access the Service CommCell.

The associated user account must already exist on the target Service CommCell with the same email address or user principal name (UPN). The Global Command Center does not automatically create the user account on the Service CommCell during switching.

If users log on by using AD or SAML SSO and you want the user account to be created automatically on the Service CommCell, enable automatic user creation. For more information, see Automatically Create Users When AD or SAML SSO Login is Enabled on Service CommCells.

Users must also have the required permissions on the target Service CommCell. When a user switches to a Service CommCell, the permissions of the matching user account on that Service CommCell are honored. If a user does not have permission for an action, the action might not appear in the Global Command Center.

Procedure

1. Log on to the Command Center associated with the Global CommCell.

2. From the Command Center navigation pane, go to Manage > Service CommCells.

   The Service CommCells page appears.

3. Click Associations.

4. Click Add.

   1. In the Search box, search for and enter a company, user group, or user.

   2. From the CommCells list, select the required Service CommCells.

   3. Click Save.

   The association appears in the List of associations.

5. Click Save.

Results

The associated Service CommCell appears in the Service CommCell list for the user or users belonging to the company or user group when they log on to the Commvault Console.