Endpoint AI Restore

You can restore user-profile-local data for supported AI agents such as Claude and OpenClaw.

Restore Behaviors

The restore behavior depends on the type of AI agent content:

• Artifacts and Schedules: When you restore artifacts and schedules, the restored content replaces and completely overwrites the existing content on the destination.

• Chat Sessions: When you restore chat sessions (such as Cowork chat or Code chat), the restored content is appended to the existing chat session rather than overwriting it.

Claude Restore Requirements

When restoring Claude artifacts, you must configure the restore operation to unconditionally overwrite existing files. If the unconditionally overwrite option is not selected, the local metadata file (*.json files under sessions-env folder) is not updated. As a result, the restored artifacts will not appear in the Claude desktop application.

OpenClaw Restore Requirements

When restoring an OpenClaw agent that uses a stateless provider, such as OpenRouter, only the OpenClaw content needs to be restored.

However, if OpenClaw is configured to use a provider-owned session, such as a Claude session, both the OpenClaw content and the provider-owned session content must be restored to the same point in time

Before You Begin

• AI agent content only supports in-place restores. Out-of-place restores are not supported.

• If you perform a cross-machine restore (restoring the AI agent content to a different machine), the following prerequisites must be met on the destination machine:

  • The exact same user profile must exist.

  • The AI agent application image or copy must match the image on the source machine.

  • For Claude Code: The corresponding workspace must be present. Without the workspace, restored metadata such as rewind points and checkpoints cannot associate properly.

Procedure

1. From the navigation pane, go to Protect > Laptops.

2. Click the laptop that contains the AI agent data.

3. Initiate a restore and browse to the specific user profile.

4. Select the AI agent data that you want to restore, and then click Restore.

   The Restore options dialog box appears.

5. Based on the content being restored, configure the overwrite settings:

   • To ensure artifacts and schedules are properly overwritten and reflected in the UI (for example, for Claude metadata), select the Unconditionally overwrite if it already exists check box.

   • To notify the users, select the Notify user on job completion check box.

6. Click Restore.