The CommServe computer, the Web Server computer, and the Command Center computer must be able to connect to the following external URLs for each of the following features.ddd
All URLs in this table support HTTPS and can be accessed on port 443.
| Feature | URL | IP Address | Usage |
|---|---|---|---|
| Air Gap Protect (Global Cloud) | For endpoints to be whitelisted, see Technical reference for Air Gap Protect storage. | Provide outbound connectivity for storage. | |
| Air Gap Protect (Government Cloud) | For endpoints to be whitelisted, see Technical reference for Air Gap Protect storage. | Provide outbound connectivity for storage. | |
| Arlie AI Assistant |
|
Send data and metadata to OpenAI models hosted in Microsoft Azure, which helps provide information via the Arlie chatbot, custom walk-throughs, active insights, and API code assist. | |
| Cloud discovery |
|
Discover cloud resources on the Azure, AWS, Google Cloud platforms. | |
| Cloud Metrics Reporting | edc.commvault.com | 199.255.244.126 | Send Metrics Reporting data to the Commvault Cloud Services website. |
| CommCell Console Help buttons |
|
View help topics and troubleshooting articles for Commvault software. | |
| CommCell Registration on Cloud Services |
|
Register the CommServe computer on the Commvault Cloud Services website. | |
| CommServe installation | time.akamai.com | Fetch Akamai server time to generate an Akamai token. | |
| Commvault Cloud Services authentication | sso.commvault.com | Authenticate the Commvault Cloud Services website. | |
| Commvault Store | cloud.commvault.com | 57.152.12.30 | Download software such as reports, workflows, and alerts from Commvault Store. |
| Download Software from CommCell Console |
|
Download software to install, update, or upgrade your client computers. | |
| Endpoint Configuration |
|
Provides location of the client or laptop on the Command Center and Web Console, and fetches data such as city name. | |
| Geolocation tracking |
|
Provides location of the client on the Command Center and Web Console, and fetches data such as city name. Note: You can disable tracking of the geographical location for all clients on the CommServe server by enabling the . |
|
| In-product marketing | ipm.commvault.com | Accessed when a user logs into the user interface for pop-up messages. | |
| Kubernetes Pod Deployment |
|
Access required for deploying Kubernetes pods using Helm charts. | |
| Send Log Files |
|
199.255.244.223, 199.255.244.161 | Send log files to Commvault for troubleshooting purposes. |
| Upload DR Backups to Metallic Cloud and Access them from the Commvault Cloud Services website |
.blob.core.windows.net must be whitelisted. |
Upload and access DR backups from the Commvault Cloud Services website. |