Filescan may hang.

In the Java GUI, the Live Sync/Replication of multiple virtual machines displays the same VM name on the destination page. Resolved a bug in the Java GUI causing the destination page to reflect the same VM name during Live Sync/Replication of multiple virtual machines.

This request concerns adding support for SQL Server 2022 on RHEL 9. Support for SQL Server 2022 on RHEL 9 is not available
Commvault product does not recognize or interface with SQL Server 2022 instances running on RHEL 9

DDB Data Verification job can get stuck during phase-1 if it is resumed using a different set of MediaAgents than were used in the original attempt.

Customer is unable to create forest client with standard license for Vulnerability assessments

VM Provisioning job may fail due to missing Virtual clients.

Access nodes in containerized environments are failing to upgrade, and the quick fix download and install functionality will be disabled by default for new pod and ISO image deployments. Containerized access nodes fail to upgrade
Quick fix download and install functionality is disabled by default for new pod and ISO image deployments

260116-364 fix for cloud apps not showing on index health report

SharePoint Online: Promoted news in site pages shows a date 1/1/1.

Commvault cleanup step restarting recovered DC service causing intermittent error

The system will be more reliable as the exception handling in the software has been improved to catch a wider range of errors. Software encountered unexpected errors during operations due to insufficient exception handling.

Approval-ID:11238 / SP40 - Use RetrievePropertiesEx
Discovery and Backup operations may fail with invalid username or password

Added error handling to prevent issues caused by excessively large numbers during backup job statistics processing.

When deploying customizer node, we always auto-select the first virtual network and subnet that is available in the guest VM's region. If the auto-selected vnet/subnet cannot be joined due to insufficient roles/permissions, then customizer node deployment will fail. Hence we should select a compatible vnet/subnet.

Software upgrade from version 11.36 to 11.40 on Linux s390 clients fails to complete due to an installer launch error caused by a missing dependency.

File Archiver may slow down other processes

A synthetic full may fail if a snapshot job completes while the synthetic full is in a waiting state.

The File type chart shows incorrect distribution for the Size distribution dashboard.

Software upgrade from version 11.36 to 11.40 on Linux s390 clients fails to complete due to an installer launch error caused by a missing dependency.

SnapMirror MC failover: normalize -mc SVM names in mapping checks
SnapMirror replication (open replication) fails when SVMs are in failed-over state.

k8s hotplug fails on vanilla kubevirt vms

During a VMware failback or reverse replication failover job, proxy selection falls back to Any match instead of using datastore-based matching, resulting in a suboptimal proxy being selected.

A new API to allow checking if a job with a snap mount can be started, which will be used in conjunction with other information.

A Download Software job failed during a select query with a LIKE condition in the WHERE clause, due to an inefficient execution plan; the issue has been resolved by optimizing the filtering process. SQL Server backup job failed during a select query with a LIKE condition in the WHERE clause due to an inefficient execution plan

Show license application time in web LSR for Thales generated licenses

Push upgrade of Amazon Linux client failed due to unrecognized operating system type

After a fresh install of 11.42 or later, a repair my cause a 2nd PreImageModeFile.xml to be created in the Base folder instead of modifying the file in /var/opt/commvault/Instance001/appdata/installer
CSRecovery may fail after a repair when FS is not licensed.

Show license application time in LSR worldwide for Thales generated licenses

Show license application time in web LSR for Thales generated licenses - report XML change

Blacklisting of AHCI driver for Fujitsu 2540M5 server for SWRAID controller

For Premium SSD V2 attach disk operation along with swap OS option selected we need to retore .metadata file for Premium SSD V2 and Ultra disks

This enhancement addresses an issue that caused linked Remote Cache status may not be set correctly.

Add conditional rescan logic for standard inquiry in Datastore.cs
VMware backups for NVME/TCP configuration, cause excessive VMFS and HBA rescans due to Datastore.PopulateExtentInformation()

The ability to skip connectivity checks during a Virtual Server Agent (VSA) live browse operation is being requested, which will be added to the product. Live browse operations may be slower than expected due to unnecessary connectivity checks

When updating the schedule using the Java GUI, device tag options are cleared if the schedule was originally created in the Command Center. This impacts the restore process and causes it to default to a source database restore. Using the Java GUI to edit the schedule may clear device tag options if the schedule was initially set up in the Command Center. This can lead to the restore operation defaulting to a source database restore. Editing schedules in the Java GUI resets device tag options when the schedule originated in the Command Center. This results in restore operations defaulting to source database restores.

SQL - Unix - File/File group content change might return a false positive, resulting in a converted Full.

In case system run out of memory, it will crash abruptly instead of identifying the situation and reporting it in the log.

The issue is related to the deployment of a new feature that may be causing unexpected behavior or errors for users. New feature deployment results in unexpected behavior or errors
Users are experiencing unexpected behavior or errors related to a new feature deployment

Added a new ArMgrClient API enabling the VSA agent to determine the timestamp of the oldest snapshot job based on provided parameters.

Preserve NodePorts during backup and retry service restore on conflict

Change in MigrateJobResultsDirectory workflow to use CredentialEntity

Enable the inclusion of client groups listing in the content indexing report.

Premature pruning attempts for WORM-protected invalid chunks in recyclable non-dedupe volumes

Backup would not use cbt if index has stale entries for change id.

SP40 webconsole schedules fail even with webconsole installed

File system monitoring remains active even after user switched to archive and delete from archive with stubs

The completion time for the Data Aging process has increased.

Permissions on older data chunks in Unix MediaAgents will be tightened to improve security.

Multi-select security groups are now correctly applied during OpenStack in-place restores, ensuring user-selected security groups are retained.

Crash in libCvNetworkTestTool.so due to deprecated flag

Add error logging for corner case

System may not retrieve complete job information for backed-up data sources when querying backup plans.

Auto field mapping was not applied for select-in SOQL query building

AWS S3 backup may fail for the object key containing /./.

The system will now retrieve the remote client ID even when the Application Manager''s safety feature is turned off. The system retrieves the remote client ID even when the Application Manager''s safety feature is disabled.

When creating a derived plan from a base plan which is configured to "must override schedule policy", a 90 day synth full schedule is added to the plan instead of an auto synthfull schedule.

The CVCHGJOBA command on IBMi V7R5 systems incorrectly reports "No Changes" and exits without updating necessary routing entries after an OS upgrade, preventing Commvault services from starting normally. Commvault services fail to start after an OS upgrade on IBM i V7R5 systems due to missing routing entries.
After an OS upgrade on IBM i V7R5, the CVCHGJOBA command does not update routing entries, causing Commvault services to not start properly.
The CVCHGJOBA command exits with "No Changes" after an OS upgrade on IBM i V7R5 systems, preventing necessary routing entries from being reinitialized for Commvault services.

O365/Exchange | SMTP ContentStore | SMTP Content store policy check fix.

fix(RecoveryCalendar): encode timezone parameter in calendar API URL

Optimizations for Gmail backup which resolve issues faced when backing up users with large amounts of messages

Backup Failures as no valid creds are there

This request is to add support for user-managed identities when performing backups of Azure NetApp Files snapshots. Backups of Azure NetApp Files snapshots fail when attempting to use user-managed identities.

The feature allows padding of FBR disks with extra bytes to improve VSA live browse functionality. Live browse operations fail with an error or do not complete successfully when attempting to access data from FBR disks.

Index backups not being deleted from copies where those backups are not protecting any jobs

Upgrading curl to 8.20 on UNIX

Backups may fail due to a license check being performed against an incorrect network interface.

The system faced challenges in deriving the root cause analysis (RCA) for specific situations.

Out of Place Domino DB DR Test fails

The system may encounter a segmentation fault when attempting to load Mono on an unsupported platform. A segmentation fault could occur when loading Mono on platforms that are not supported. On unsupported platforms, loading Mono may result in a segmentation fault.

Add support for custom attrs in linux too

Data Retention tile displayed inconsistent data in the R&R dashboard.
Users were unable to successfully clone dashboards from the dashboard page

Enhancement: Add retries when /rest/ping fails in case of localhost

VirtualizeMe jobs for Active Directory Federation Services (ADFS) recovery may encounter errors due to issues in cleaning up guest VM KVP items. Recovery jobs for Active Directory Federation Services (ADFS) using VirtualizeMe may fail to clean up guest VM KVP items, resulting in errors. VirtualizeMe recovery operations for ADFS may complete with errors caused by improper cleanup of guest VM KVP items.

Resolved an issue in the Power Restore feature to properly manage chat names containing invalid Windows filename characters.

VM storage policies not getting attached back to VMs after failback

Connections hanging when nVIP_BULK_TRAFFIC set to 1

An issue occurs when log dump files are present across multiple cloud mount paths, where a failure to send the payload from one mount path during the post-backup phase prevents the removal of log dump files from other mount paths where the post-backup phase was successful.
When log dumps are present across multiple cloud mount paths, a failed attempt to send the payload from one mount path during the post-backup phase may cause the meta folder containing archive file details to be lost across all mount paths. As a result, the same log dumps may be backed up with multiple log commit jobs.

RMAN logs fetch from CC fails after certain job metadata aged

DB is showing as Missing SLA because of cmdLine subclients, even though jobs are not running and the default subclient is excluded from sla

Improved error handling for metadata creation or update failures during group mailbox backups with EWS, changing hard errors to soft errors

DbUptoDate status is restricted to updates for the primary copy, improving Index State Report accuracy.

Delay in alerts processing due to high number of SLA events processing

Data aging is shown as enabled in the UI, but the data aging job is not running because the system has identified that data aging is actually disabled.

Fix recovery calendar when recovery points are at the end of the month

Minor memory bloat over a long time.

Added a new ArMgrClient API enabling the VSA agent to determine the timestamp of the oldest snapshot job based on provided parameters.

Subclients may fail to run scheduled backups if they are assigned to a server plan configured with continuous backup frequency and a defined full backup window. Scheduled backups may fail to run for subclients assigned to server plans configured with continuous backup frequency and a defined full backup window.

During VM Live Browse of a Linux guest VM, if a directory contains entries that differ only in letter case (e.g., abc and ABC under /opt), only one of them is displayed in the browse UI. The other entry is silently suppressed and cannot be selected for restore.

Unable to edit retention for transaction log schedule of a plan

SP46 VSA: Deleting empty azure tenant ids from App_InstanceProp table

"Failed to delete failed folders file" on 1 mailbox.

Enhance the process for retrieving user information to ensure better efficiency and accuracy.

SP46: AWS - Delete snapshots created by intellisnap backups that are older...
Snapshots are left behind in customers account.

Updating a single mailbox association could unexpectedly result in additional mailboxes being associated.

Exchange Self Service - Use UMUsers guid is auth against AD fails in self service

Sort DB2 query results in descending order by creation time

Check readiness: Web connectivity grid shows wrong information

Issues with backup jobs can occur if the system lacks an associated storage array.

Access nodes are requested only with 8CPU, 32GB RAM irrespective of data size which might not scale if large amount of data is to be backed up.
FSXN backups are not classified as cloud share causing less streams to be allocated

Different transport mode than restore job might be used for threat scan disk mounts
Virtual machine mounts are not completing successfully during live browse, file indexing, and tape access due to job identifiers not being correctly configured. In some situations, virtual machine mounts fail during live browse, file indexing, and tape access because job IDs are not properly set. Job identifier configuration issues can lead to failures in virtual machine mounts during live browse, file indexing, and tape access.
Linux FS mounts using custom VDDK reader modules, causing inconsistent behavior compared to backups and restores

When cvd is coming down gracefully but there are outstanding restore threads there is a slim chance that it can deadlock when clearing the fsrestorehead threadpool. This will prevent the cvd process from going down completely and needs to be terminated manually.

Amazon File System backups may fail if the system cannot find available resources to start the backup process.

IndexingService can crash on Linux MA under certain conditions

Active jobs may not be shown in command center properly

Subclient property insertion is causing performance issues and lock timeouts during large-scale operations. Subclient property insertion is causing performance issues and lock timeouts during large-scale operations.

Licensepage ipaddress in CC

Badly configured servers become unresponsive during backup windows

All items qualified for Content Indexing jobs are not being processed.

1. Adding exception handling to collect cdb table level metadata 2. Windows build failed to add .sql file.

Encountering error "could not find data set [PlanName]" on Auxiliary Copy Details report.

Teams search-restore: remove cvSearchKeyword from web search request

Ensures accurate virtual machine identification and refreshed credentials during failback, improving authentication reliability for vCloud operations.

SQL granular table restores fail when a table has more than 200 child tables.

Backups fail when symbolic links are added to a mounted NFS backup of a NAS subclient.

Change the estimated media size value in job history page

dummy email recipients might be seen in received email alerts

Some subclients will fail to analyze if system load (w.r.t the stream allocation) is high.

Index restoration may fail under specific conditions, displaying the error message: 'Wrong source path specified.'

DDB Backup job fails sometimes when there are no stores to backup

Virtual machines may incorrectly associate with a different client environment when both environments have identical VM GUIDs.

Potential job history deletion failures are being investigated due to a possible conflict with the statistics creation process, which may lead to performance issues or system hangs. Job history deletion failures encountered due to a conflict with statistics creation, leading to potential performance degradation or system unresponsiveness.

Third party rpms that are dependencies for High Availability, such as "pacemaker", may be attempted to be installed on a CS even when HA is not enabled.

Commcell console does not consider DST in Europe/Kyiv timezone

SPO - Support turn off CvScale for scheduled backup jobs

Restore operations fail for PVC applications when the application name is modified. A restore issue occurs for PVC applications if the application's name is altered. Changing the application name in PVC applications results in restore failure.

System experienced issues with throttling requests to hosts and buckets

NetApp mounts are failing because the clone created during the mount process cannot be discovered immediately.

Commserve Database upgrade failure while upgrading tables that belong to RDS workloads/

MySQL - C API auto reconnect is deprecated from 8.0.34

Allow wild cards as custom path for backup content on laptop details page in CC

Reports may not function correctly after a failover process is initiated.

CVODS crashes during cleanup in ADFLR Full System Recovery on unsupported Windows Server 2025 hosts

Backup size may be incorrectly reported for laptops using CTree engine in cloud mode.

The Availability Group backup application may exit without marking the job as failed if it encounters an issue during job registration.

Media listing functionality may get stuck or return incorrect output when copy precedence settings are applied.

Azure attach-disk restore with Swap OS Disk fails due to a mismatch in disk name when using the Direct Upload to Managed Disk transport mode.

The KMIPClient process was found to be exposing sensitive passwords in clear text within command-line arguments, potentially visible to security monitoring software, and this has been addressed by masking sensitive command-line arguments. Sensitive passwords are exposed in clear text within command-line arguments, visible to security monitoring tools
KMIPClient.exe is passing clear text passwords in command lines to other devices

AzureLocal live mount and recovery option was disabled if the AzureLocal host version was 23H2 or higher.

Oracle job is blocked when there has no capacity license

Object Storage backup job stream allocation failures

Exchange - Sanitize Windows Path-invalid chars from ItemAttachment names

Fix pagination bug in getFirstLevelSubFolders dropping last page

CVE upgrade libssl-3.dll, libcrypto-3.dll, CVCurl.dll to OpenSSL 3.5.7 and CVCurl.dll to 8.21.0 on Windows.

Tag VM entities as well during VMGroup discovery

Enhancements to properly restore lookup type attributes in Dynamics

Linux Red Hat 7 install or upgrade may fail with an error installing third party package "compat-openssl10".

Assign user to data import cvapp

Proxy list generation is taking a long time causing a delay in the browse even when an MA is explicitly picked. This happens when multiple MAs are on different versions than that of the CS because of which connectivity checks take time.

Email alerts are not being sent as expected because the system may not have updated its SMTP settings after credentials were changed. Email alerts are not being sent when SMTP credentials are changed and the system does not update its settings.

gRPC startup: port addition into firewall/sLOOPBACK_SERVICE for gRPC service

add delete case for when job fails after createimage request but before metadata set in db

The GET Client API will be enhanced to retrieve pseudo client information for proxy clients, providing a more comprehensive view of client configurations. GET Client API does not retrieve pseudo client information for proxy clients.

Fix for Laptop Backup Health: preserve customJsCode on rpt before export...

SharePoint Online: In-place restore a deleted team site might fail.

SharePoint Online: Major & minor versions of restored file are not matching source site.

Restore operations that redirect backups to a different database name are failing due to recovery scripts incorrectly pointing to the original database. Restore operations that redirect backups to a different database name are failing because the recovery process attempts to use the original database name instead of the specified redirected name.

The Commvault R11.0Sp42 release incorrectly attempts to start MongoDB as a process even when it is already running as a service, leading to potential service startup failures. MongoDB services fail to start or operate correctly because the Commvault software attempts to launch them as a separate process when they are already running as a system service.
The Commvault software incorrectly assumes MongoDB is not running and tries to start it as a process, potentially causing conflicts and service interruptions.

SQL - Make sure AWS SQL Backup failure cause is logged at default log level

During single-VM VMware snap restore with advanced destination options, the VM registers with empty resource pool and inventory folder parameters instead of honoring the user-selected destination folder and resource pool.

Upgrade on s390 Linux systems encounters an issue when extracting the installer binary, leading to failures.

An issue has been detected with the GET API endpoint for accessing storage policy copy details, resulting in a timeout error.

Process VCS content only when default SC content is root

Restoration from deduplicated backups containing device files may fail if the option to include device data is not selected.

Guest file restores of Windows VM files to Windows client using Linux access node mount failing

Changes have been made to prevent issues with message queue matching on Windows systems when the Managed Service package is installed. Managed Service package installation on Windows systems prevents proper message queue matching, causing operational issues.

Push upgrade jobs may fail for clients that were converted from a decoupled state.

Metallic - Large VM Live Browse - HSX timeout

MySQL - Databases page last backup time is not honoring INCR backups

Users are unable to modify credential permissions within the Java Console.

Diagnostic update to troubleshoot an issue preventing successful pruning of cloud backups.

The command center may not display labels correctly after failover is performed

Fix for Tenant user who has laptop configured are not able to see laptops tab under user details section.

Cloud Discovery : Native Protection Status Fix for Azure Cloud Databased MySQL and PostGres SQL

Command Center - SQL - Azure resource discovery managed identity auth not getting set

Incremental snapshot backup copy jobs failed to launch due to the previous full backup jobs not capturing any valid data.

TFAGraceIntervals key is not honoured for java gui login

High concurrency jobs may experience reduced throughput performance due to frequent job updates to JobManager across multiple streams handled by a thread pool configured with 50 threads.

If force flag is not ignored , some dependent flash copy mappings go into stop state

Credential rotation might fail for Office 365 apps

Clients in the subclient associations summary tab on the Copy page will be displayed only for users with valid permissions.

Active jobs page may show completed jobs as running

Changes in EntityCache layer to read job updats for running jobs from VirtualTopic Activejobs

Enable system-level trusted IPs for secure access token validation.

The fix prevents the disk cache path from being incorrectly returned for the SDTCSLess log cache feature. Log cache feature incorrectly returns disk cache path
Log entries related to the log cache feature may be erroneously directed to the disk cache path.

Storage Accelerator is incorrectly displayed as disabled in the Commvault GUI, even though it is actively being used by database backups.

Improved error handling so that if it failed to retrieve media agent information, will allow incremental backups to run concurrently with synthetic full backups.

DR backup jobs may fail when DR local path is on WORM-enabled storage.

Changes to not load user job visibility map during MQ updates to avoid job completion updates getting lost

Add support for skipping temporary files during DB2 backup operations

Database Upgrade fails when only agent level SQL credentials are available for upgrading to use Credential Vault.

- K8s restore fails - Worker pod not scheduled (Pending / FailedScheduling) - Error: untolerated taints on nodes

Unable to download 1-Touch restore xml

Not able to retrieve getlocalIP in clr safe mode.

Service shutdown can take very long time because worker thread waits on a semaphore that does not get woken up and so the worker holds the entire process.

SP46: AWS - Per VM stale snapshot & ami cleanup, snapshot count validation

SPO - Optimizing folder rescan + better quit flag acknowledgement

MySQL MEB backup hangs

Fix for show and restore deleted items for restore

The CVDLP DLL may not get automatically added to compatible filters for Hyper-V Cluster on Windows Server 2025, potentially impacting backup or restore operations for virtual machines on this platform.

VM Deployments in Clean Room Recovery can fail with a VM sku capacity restriction

Reduced unnecessary alerts related to backup retention operations, resulting in clearer notifications and less alert noise for users.

Azure VSA: Handled case where upper layers pass "None" in the name and ID fields of the...

Remote copy operations to an Azure cloud library are failing when utilizing a SAS token for authentication.

The job manager process is experiencing a performance-related issue that could lead to lock request timeouts during backup copy job submission.

system-created users is counted to endpoint usage.

Command Center: Fix to pass correct hostname for aws guest file browse calls.

MySQL - Allow edit credential even when old association is missing

Fix peak usage collection for database metering

Command Center: PostgreSQL Dump restore options fix

Nutanix Live Mount operations fail due to inability of the MediaAgent to resolve Virtual Server Agent''s hostname and IP address

SP46: AWS - Fixing region for snapshot cleanup
Snapshots and AMIs arent getting cleaned up on 2nd attempt

Snapshot operations fail due to conflicting file entries with symsnapvx commands

The fix addresses an issue where data recovery operations were failing for a specific component. Data recovery operations are failing for a specific component.

Failure to generate CommCell Console job summary report.

Add support for inheriting source disk tags on snapshots for streaming and snapshot backups.

vsbkp High memory consumption fix when backuping up large number of PVCs in k8s

Fix resource orchestration failure in US gov region

Backups may fail when using an NFS Media Library with root squash enabled because temporary files are not being created with the correct user and group write permissions, preventing the backup process from completing. Backups fail when using an NFS Media Library with root squash enabled due to incorrect user/group write permissions on temporary files.

Oracle RDS backups might not capture all necessary logs for recovery when the optimizer is enabled. Oracle RDS backups may be incomplete, potentially hindering full recovery due to missed logs when the optimizer is enabled.

Some mailboxes are marked as shared during discovery

Restore job summary reports may not display associated media details, including volume names and barcodes

O365 - Mark APP_CloudAppCategoryMatches and APP_CloudAppUserDetails as big tables

A snapshot restore operation incorrectly identified additional log jobs, causing the restore to be skipped when both data and log snapshots were present. Snapshot restore operation incorrectly identified additional log jobs, causing the restore to be skipped when both data and log snapshots were present.

Resolved incorrect validation errors for scripts using relative paths during remote execution, ensuring smoother operation and fewer false error messages.

Backups may fail due to a license check being performed against an incorrect network interface.

Webserver changes to populate new fields when fetching plan details

The CommCell Console''s Job Controller search and filter functionality fails to display matching results when the "Show matching rows only" option is unchecked, even when a valid search term is entered, and instead incorrectly reports "Phrase not found" when an invalid term is used, while the navigation buttons also become non-functional in this state. Job Controller filter and find do not return matching results when "Show matching rows only" is unchecked, even with a valid search term; instead, "Phrase not found" is displayed for invalid terms, and navigation buttons fail to function correctly in this state.

SQL scheduled transaction log backups were not initiating due to the download operation blocking the main thread, which has been addressed by implementing a new thread for client-driven patching.

Exchange :: Allow ''_'' in Domain Name while Adding Service Account

Show schedule tab for the SQL instance details page

Worker pod runs as user 65534 (nobody) instead of the expected user (e.g., 26) specified at the pod-level securityContext, causing permission issues. A "nobody" user is present at the container level, overriding the intended user specified at the pod level, potentially leading to unexpected operational outcomes.

Exchange - Handle PtypErrorCode for classic agent data in stub rehydration

Refactor MachineBrowseField to remove spannerMachineBrowse and use common component for machine browse.

The system will now use the control host name instead of the array name when cleaning up snapshots during Isilon NDMP backups to resolve an issue. Isilon NDMP backups fail during snapshot cleanup because the system incorrectly uses the array name instead of the control host name.

No reported issues or requested modifications are available. No reported issues or requested modifications are available.

SP46 SharePoint : Service account creation not working

The request involves compiling all CvDistributor based DLLs for databases, paas, and big data workloads. This is an addition to 6320 form.

The request is to establish the correct security context for worker pods performing backups of PVCs associated with pods managed by a StatefulSet, which itself is created by a Custom Resource. Backup jobs for PVCs managed by StatefulSets created by Custom Resources fail to establish the correct security context for worker pods.

Added protective measures to prevent the deletion of symbolic link files during cleanup in CI jobs.

Overivew and listing page slowness issue

SP46: AWS - Enable double encoding by default for ebs direct API calls
EBS direct backups were failing because of AWS side change in the request signature. So we made a fix to disable double encoding the query parameters. AWS has now rolled back the changes and is allowing both single and double encoding.

Failed file processing for Object Storage agent is being enhanced.