For MSP and marketplace utility customers, Active Directory is licensed per enabled user account in Active Directory and/or Entra ID. Usage is metered and reported, and overage enforcement applies.
Licensing
Active Directory and Azure Active Directory are licensed based on the total number of enabled user accounts.
Depending on what you are managing with Commvault, the licensing requirements are:
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Both Active Directory domains and Azure AD tenants — Licenses are required for all enabled user accounts in the Active Directory domains being managed. An Active Directory domain is being managed by the product when there is a Commvault agent installed on at least one domain controller in that domain.
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Azure AD tenants only — Licenses are required for all enabled user accounts in the Azure AD tenants. An Azure AD tenant is being managed by the product if it has been configured for backups in Commvault.
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Active Directory domains only — Licenses are required for all enabled user accounts in the Active Directory domains being managed by the product.
For instructions about how to view these counts in your environment, see Subscription usage for Active Directory.
License enforcement
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License enforcement applies when a fixed quantity of licenses has been purchased. It does not apply for utility-based subscriptions.
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A Commvault tenant is in a state of overage if the tenant has exceeded their purchased user count.
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When customers exceed 100% of their purchased users, the Commvault software sends an alert notification to all tenant administrators, asking them to buy more user licenses. The alert notification also warns the tenant administrators that backups will stop if the number of users exceeds what they have purchased.
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When customers reach 100% of their subscription usage, they enter a 60-day grace period to reduce their users or purchase additional licenses. Contact your Customer Success Team for assistance with purchasing. If overage persists after the grace period, Commvault stops customer backups. For example, if an overage is detected on September 20, backups will stop on November 20.