Creating a Company


Create a company to define the tenant administrator and the plans that are available to the tenant.

Before You Begin

  • You must have the email address and contact name for the tenant. The tenant email address you provide is used to send the tenant the credentials for the Command Center.

  • If you want to configure an email template for the company, you must create an email template.


  1. From the navigation pane, go to Manage > Companies.

    The Companies page appears.

  2. In the upper-right area of the page, click Add company.

    The Add company dialog box appears.

  3. Enter the following information:

    • Company: The name of the company.

    • Email: The email address for the tenant administrator.

    • Contact name: The name of the tenant administrator.

    • Plans: Select the data protection plans to use for the company.

      The plans that you select are the plans that the tenant administrator can choose from.

    • To specify a custom domain for the company, select the Enable custom domain check box, and then enter the domain identifier in the Domain name box. For example, enter

    • Company alias: Displays the alias name.

    • Service CommCells: Select the service CommCell environments that you want to associate with the company.

    • Associated SMTP: Displays the SMTP address.

    • Template: Select an email template to use when emailing tenant administrators.

    • Auto discover applications: To automatically discover the applications on all client computers in the company and install an agent to back them up, move the toggle key to the right.

  4. Click Save.


  • The tenant administrator receives an email with the URL for the Command Center. The tenant administrator is prompted to enter a new password before accessing the Command Center for the first time.

  • A smart server group is created for the company, and any server that the tenant administrator creates is added to the company smart server group.