Viewing the Mailbox Quota Usage


You can view the Mailbox Quota Usage Report on your local Web Console hosted by the Private Metrics Reporting Server. The report is available at the Worldwide level.

Before You Begin

  • The Exchange Mailbox Backup Quota feature must be enabled for the report to contain data. See Exchange Mailbox Backup Quota.

  • Verify that data collection is enabled for Private Metrics Reporting on each CommServe computer. For information about enabling data collection for the report, see Activating Private Metrics Reports.

  • Verify that your log-on credentials work for Web Console. If you do not have the proper log-on credentials, contact your administrator.

  • To view Metrics Reports, your CommCell user account requires: a role with the Report Management permission and an association with a CommCell Group or CommCell pseudoclient.

    For more information about users, permissions, and associations, see User Administration and Security - Overview.


  1. Log on to Web Console.

  2. Click Reports.

    If a Private Metrics Reporting Server is installed, the Worldwide Dashboard appears.

  3. From the navigation pane, click Reports.

  4. Click Mailbox Quota Usage.