Adding a Web Authenticator to Your CommCell Account

You can add a web authenticator—either a Platform authenticator or a Roaming authenticator, or both—to your CommCell account. After you add the web authenticator to your CommCell account, by default, the Commvault software uses the authenticator as the second step for two-factor authentication.

The next time you log on to the Command Center or the Web Console, the Commvault software prompts you to connect the authenticator to the USB port on your computer.

Before You Begin


  1. From the navigation pane, go to Manage > Security.

    The Security page appears.

  2. Click the Users tile.

    The Users page appears.

  3. In the row for the user that you want add an authenticator for, click the action button actions button***use the other one ->86655***, and then click Add web authenticator.

    The Add web authenticator dialog box appears.

  4. From the Web authenticator type list, select authenticator type that you want to add to your CommCell account.

  5. In the Name of web authenticator box, enter a name for the authenticator.

  6. Click YES.

    The Making sure it's you dialog box appears.

  7. Follow the instructions for the authenticator type that appears on the screen.

  8. If a prompt appears asking you to allow the website to see your authenticator, click Allow.

    A message appears saying the authenticator is registered successfully.