"""["a sure (?:bet|thing)",
"adjust your (?:account|losses|profits)",
"against my(?: expressed)? wishes",
"answer (?:your|the)(?: [a-zA-Z0-9]*)? phone",
"(?:is|are) (?:not |un)responsive",
"bad to worse",
"charge in excessive amount",
"charged (?:too much|excessively)",
"(?:close|end|terminate) my(?: [a-zA-Z0-9]*)? relationship with (?:this firm)",
"clowns(?: are)? (?:managing|running) (?:the |my )?(?:fund|show|portfolio|account|money)",
"concern(?:[a-z]*)(?: [a-zA-Z0-9]*)? safety of my (?:money|fund|account)",
"cover (?:your|our) losses",
"didn't authorize the sale",
"(?:didn't|didnt|did not) explain to (?:me|us)",
"(?:disturbs|troubles) (?:me|us)",
"don't worry(?: )?(?:\\\\.)?(?: )?i'll take care of it",
"don't you f(?:u|\\\\*)cking understand",
"(?:done|did this) without(?: [a-zA-Z0-9]*)? (?:calling|emailing|contacting) (?:me|us|any(?: )?one)",
"embezzled the account",
"(?:extremely|really|quite|very) (?:unhappy|disappointed)",
"failed to execute(?: our| my)? instructions",
"(?:fix|adjust|change) the (?:trade|commission)",
"formal[a-z]* complain[a-z]*",
"found (?:numerous|several) (?:errors|mistakes)",
"giv[a-z]* you a piece of(?: [a-zA-Z0-9]*)? commission",
"how could (?:this|that) happen",
"how could (?:you|your firm|your company)(?: possibly)? lose (?:so|this|that) much",
"I(?: [a-zA-Z0-9]*)? (?:losing|lost) patience with (?:you|your firm)",
"I am not a happy camper",
"I didn't (?:authorize|agree)",
"I expect a|an|your[?] answer*|response today|now|asap",
"(?:I|we) (?:have|am) (?:lost|run[a-z]* out of|ran out of) (?:confidence|faith|trust|patience)",
"I have raised(?: [a-zA-Z0-9]*)? (?:at least|(?:so )?many)(?: [a-zA-Z0-9]*)? times",
"I (?:have )?lost (?:(?:exorbitant|enormous) amounts of|so|too much) money",
"I (?:have )?told you(?: [a-zA-Z0-9]*)? (?:days|weeks|months) ago",
"i want the(?: [a-zA-Z0-9]*)? trade reversed",
"I want[a-z]* out of(?: [a-zA-Z0-9]*)? (?:stock|hedge fund|fund|account|position)",
"I (?:won't|wont|will not) pay for (?:the|this) trade",
"I (?:don't|dont|do not) understand",
"I (?:trusted|believed in|had faith in) you",
"I (?:was|am) (?:extremely )?(?:pissed|angry|concerned|upset|agitated|bothered|distressed|perturbed|worried|vexed|confused|flustered|discouraged|rattled|daunted|demoralized|disheartened|dismayed|distraught|unnerved|disappointed|shocked|disgruntled|furious)",
"I (?:would appreciate|want) (?:a|an) (?:call|email)",
"if this (?:doesn't|does not|doesnt) get (?:resolved|fixed) (?:soon|immediately|right now)",
"(?:incompetent|inept) (?:fund|account) management",
"(?:getting)? (?:increasingly |really )?frustrated",
"it is (?:your|your firm's) job to make sure",
"(?:I|we) demand",
"(?:I|we) will not pay",
"lack of (?:care|attention)(?: [a-zA-Z0-9]*)? my (?:money|account|fund)[a-z]*",
"let me remind you",
"losing (?:confidence|faith|trust|patience)",
"(?:mad|angry|frustrated) as (?:hell|f(?:u|\\\\*)ck)",
"make it up to you",
"my repeated request",
"no longer be doing business",
"no one (?:called|emailed|contacted)",
"no one (?:(?:gave you|had) permission|said you could)",
"not(?: [a-zA-Z0-9]*)? reasonable",
"not (?:even )?one (?:(?:phone)? call|email|word) from (?:you)",
"not made aware",
"not (?:heard(?: back)? from you|what we agreed)",
"paying(?: fees)? (?:through|thru) (?:the|my) (?:nose|a(?:s+|\\\\*+|\\\\-+)|butt|teeth)",
"(?:call|e(?:-)?mail)(?:s)? (?:(?:have|has) not|haven't|havent) been answered",
"piece of s(?:h|\\\\*)(?:i|\\\\*)t",
"(?:pissed|pisses) me off",
"(?:poor|terrible|crappy|awful) (?:fund |account |portfolio )?(?:result|performance)",
"really(?: [a-zA-Z0-9]*)? pissed|(?:PO'd)",
"(?:rebate|refund) (?:my|your|what I) los[a-z]*",
"register (?:that |this )?as a complaint",
"remedy the situation",
"report the matter to the (?:sec|nasd|nyse)",
"reverse the commissions",
"reverse (?:this|the|that)(?: [a-zA-Z0-9]*)? (?:trade|transaction)",
"(?:screw|f(?:u|\\\\*)ck)[a-z]* it up",
"frustrat[a-z]+",
"something (?:went| is really| will go) wrong",
"split the difference",
"statement complaint",
"still have not received",
"stocks? will (?:fly|soar|dive|tank)",
"supposed to be the (?:top|best) financial company",
"(?:surprised|concerned|frustrated|angry) (?:that )?you (?:didn't|did not|didnt) (?:contact|call|email) me",
"take care of any (?:fees|commissions)",
"taken advantage of (?:the exemption in Financial Reporting Standard|the following exemptions on the first time adoption|any of the relaxed hedge accounting requirements|passport\\\\,) (?:this will still be subject to)?",
"that(?:'s| is) not what I (?:said|told you)",
"the (?:deal|account|fund|trade|trade)s? (?:was|were) not handled properly",
"there is a(?: [a-zA-Z0-9]*)? problem",
"there (?:is|are|appears to be) (?:a|several) mistake",
"there was (?:an|a) (?:error|mistake)",
"these managers give me a(?: really)? bad feeling",
"this is(?: [a-zA-Z0-9]*)? (?:totally )?(?:unacceptable|not acceptable)",
"this is not fair",
"this (?:won't|wont|will not) happen again",
"(?:this|that) (?:is not|isn't|isnt|wasn't|wasnt|was not) the(?: [a-zA-Z0-9]*)? (?:amount|correct price|price|stock|correct stock)",
"this (?:part of the )?portfolio (?:is )?(?:completely )?(?:sucks|stinks|f(?:u|\\\\*)cked(?: up)?|messed up)",
"time to dump",
"trades (?:could|should) be (?:cancelled|reversed)",
"transfer(?: to)? my (?:account|funds) immediately",
"(?:troubles|disturbs|disturbing to) me how long(?: the| this) follow(?: |-)?up has taken",
"(?:undo|break) the trade",
"way too f(?:u|\\\\*)cking much",
"what happened to(?: [a-zA-Z0-9]*)? money",
"what happened to my (?:money|account|trade|fund)s?",
"what i f(?:u|\\\\*)cking said",
"what the (?:hell|f(?:u|\\\\*)ck|heck) (?:are|is) (?:you|your firm|your company) doing with (?:my|this|the) (?:money|account|trade|funds|savings|portfolio)",
"what the (?:f(?:u|\\\\*)ck|hell|heck) (?:happened|is going on|is happening) (?:with|to) (?:my|the|this|that) (?:account|money|trade|fund|saving|portfolio)",
"Where did my (?:money|fund|account)s? go",
"where the (?:f(?:u|\\\\*)ck|hell) are you",
"who can I escalate (?:the|this) (?:matter|issue|problem)",
"who the (?:f(?:u|\\\\*)ck|hell|heck) said you could",
"who the (?:heck|f(?:u|\\\\*)ck|hell) do you think you are",
"who (?:supervises|manages) you",
"why should (?:I|we) pay",
"why (?:haven't|didn't|havent|didnt|have not) you (?:return|returned) my call",
"(?:won't|will not|wont) be doing business with (?:you|your company|your firm)",
"worst investment",
"wrong (?:amount|price|number of shares|stock)",
"you didn't follow my (?:instructions|wishes|plans|objectives)",
"you (?:didn't|did not|didnt|never) (?:tell me|told me|say that|said that)",
"you said you would (?:redeem|sell)",
"you stole from (?:me|my account)",
"you told me there (?:was no|wasnt any|wasn't any) (?:downside risk|risk involved)",
"you were not up front",
"you (?:werent|weren't|were not) authorized",
"you (?:didn't|did not|didnt)(?: [a-zA-Z0-9]*)? l(?:isten|supervise)",
"you (?:didn't|did not|didnt) (?:answer the question|reply)",
"you (?:f(?:u|\\\\*)cked|messed|screwed)",
"you (?:have to|must) buy this stock",
"(?:your|you|your company|your firm) (?:failure|failed) to (?:comply|respond)",
"(?:(?:please )?call the SEC(?: please)?|at 1-800-sec-0330)",
"(?:contact|call) the(?: appropriate)? (?:authorities|regulators|nasd|nyse|sec)",
"(?:did not|didnt|didn't) have permission to (?:buy|sell|trade|exchange)",
"(?:do not|don't|dont) have the (?:confidence|faith|trust|patience) to continue",
"(?:does not|doesn't|don't|dont|do not|doesnt) (?:respond|reply) to my (?:calls|emails)",
"(?:don't|dont|do not) worry about the losses",
"(?:have|has) not received (?:the!any) (?:paperwork|(?:phone )?calls)",
"(?:I am|I'm|Im)(?: [a-zA-Z0-9]*)? (?:pissed|furious|irate|livid|incensed|upset|angry)",
"(?:I am|I'm|Im) (?:not satisfied|unsatisfied|dissatisfied)",
"(?:i promise this time|this time i promise)",
"(?:i'll|I will|Ill) (?:fix|work) (?:everything|it)",
"(?:I have|I've|Ive)(?: been) (?:trying|tried|unable|unsuccessfully trying) to reach you",
"(?:i've|I have|Ive) contacted (?:my|an|your) attorney",
"(?:it's|it is|its)(?: [a-zA-Z0-9]*)? impossible to understand what (?:is going on|happened|occurred)",
"(?:I|the company|the firm|we) will make up the losses",
"(?:I|the company|the firm|we)(?: [a-zA-Z0-9]*)? (?:guarantee|promis|swear)(?:[a-z]*)? (?:that)? this (?:wont|won't|will not|will never) happen again",
"(?:I|we) (?:will|am going to|are going to) sue (?:you|your)",
"(?:I|we) will take you to court",
"(?:misrepresent|misrepresented|misrepresenting|misrepresents)",
"(?:regarding|concerning) your problem",
"(?:should have|should've|shouldve) been (?:bought|sold|done) (?:[a-z]+ ){1,5}ago",
"(?:transactions|transaction|trade) (?:was never|were never|was not|were not|wasn't|weren't|wasnt|werent) executed",
"(?:transfer|sale) still (?:hasn't|has not|hasnt) (?:happened|occurred)",
"where(?: the (?:f(?:u|\\\\*)ck|hell|heck))? have you been",
"(?:who is|(?:i want|what is) the name of|i want to talk to) your (?:supervisor|manager|superior|boss)",
"(?:you're|you are|youre) a piece of (?:sh*t|shit)",
"(?:your|these|this) (?:behavior|actions) are(?: [a-zA-Z0-9]*)? (?:unacceptable|not acceptable)",
"(?:you|your firm|your company|the firm) (?:were|was) (?:not authorized|unautorized)",
"(?:you|your company|your firm) personally guaranteed",
"(?:you|your company|your firm) will be hearing from my (?:attorney|lawyer)",
"(?:you|your firm) (?:messed|screwed)",
"(?:you|your firm) (?:won't|will not|wont) get away with this",
"(?:mistake|error) on (?:your)[a-z']* part",
"receiv[a-z]* (?:a|any|no) response to my (?:email|call|inquir|question|complaint)[a-z]*",
"(?:I|we) (?:did not|did'nt|didnt) (?:receive|get) a response",
"negatively affected by (?:this|these|the)(?: [a-zA-Z0-9]{0,5})? (?:change|error|mistake)[a-z]*",
"please (?:let|allow) me to address your (?:concern|confusion|problem)",
"missing (?:money|funds)",
"(?:not happy|unhappy|dissatisfied) with the (?:way|manner|means) (?:(?:you|your company|your firm)|(?:in which )?this) (?:is|are)(?: being)? (?:handl|address|resolv)",
"(?:your firm|you|your company) is really (?:upsetting|frustrating)",
"(?:I (?:don't|dont|do not) think this is|this (?:isn't|is not|isnt)) the(?: type of| kind of)? customer service I (?:deserve|expect)",
"avoid this(?: kind of| type of) (?:error|mistake|fumble|misstep|slip|foul|stumble)",
"(?:please|kindly) (?:let|allow) me to provide(?: [a-z]+){0,5} (?:a|an) (?:reason|explanation)",
"(?:I have|i've|ive|I am|I'm|Im)(?: been)? (?:unhappy|displeased|unsatisfied) with the (?:firm's attitude|attitude of the firm)",
"(?:I|we|I have|I've|Ive|We have|We've|Weve) (?:find|found) the (?:direction|attitude) of (?:the firm|your firm|your company|the company) (?:troubling|worrisome|disturbing|concerning|demoralizing|aggravating|perturbing|distressing|discomforting|disconcerting|demoralizing)",
"(?:my|our) (?:low|unsavory) view of (?:the firm|your)",
"not (?:for)? (?:communicat|distribut|send|delive)(?:[a-z]*) outside(?: [a-zA-Z0-9]*){0,5} (?:firm|the company)",
"(?:for )?internal (?:use |u\\\\.s\\\\.e )?(?:in the offices of|only)"]"""