If you use a shared network location for the ContentStore Mailbox cache location, configure the Commvault ContentStore Mailbox Service to use the ContentStore Mailbox service account.
Before You Begin
-
Make sure that the shared network path is available to the ContentStore Mailbox Server (SMTP).
-
Grant the ContentStore Mail Server (SMTP) full access to the network share folder.
Procedure
-
On the ContentStore Mail Server (SMTP) access node, in Windows, click the Start button.
-
In the Search box, type services.msc, and then press Enter.
The Services snap-in appears.
-
In the services list, right-click Commvault ContentStore Mailbox Service, and then click Properties.
The Commvault ContentStore Mailbox Properties dialog box appears.
-
Click the Log On tab.
-
Select This account, and in the corresponding box, type the name of the ContentStore Mailbox service account.
-
In the Password box, type the account password.
-
In the Confirm password box, type the account password again.
-
Click OK.
-
In the services list, right-click Commvault ContentStore Mailbox Service, and then click Restart.