Approving an End-User Subject Access Request

After reviewers have finished reviewing each document in a request, an approver can approve the request. After the request is approved, the documents that were approved during review are exported or deleted, depending on the request configurations.

Before You Begin

  • The review for the request must be complete.

  • You must be assigned as an approver for the request.

Procedure

  1. From the navigation pane, go to Activate.

    The Activate page appears.

  2. Under Data Governance, click Request manager.

    The Request manager page appears.

  3. In the table, click the name of the request to approve.

    The review module appears.

  4. On the Awaiting approvals tab, in the File Information table, verify that there are no files left that need to be reviewed.

    If all files were reviewed, there will be no files listed in the the File Information table.

  5. Approve or deny the request:

    • To approve the request, click Approve.

    • To deny the request, click Deny.

      Note

      If you click Deny, you must add a comment.

    The Request manager page appears and the status of the request changes to Request completed.

Result

According to the request configurations, the documents that were approved for the request are either exported to the end user who made the request or deleted.

For export requests with redacted PII, the documents are converted to PDF format.

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