Enabling Global Filters from a Master CommCell

If your CommCell is registered with a another CommCell, your CommCell can inherit Windows and UNIX global filters from that CommCell if the SetGlobalFilteronCommCell workflow is run on that "master" CommCell. For information on registering a CommCell, see Registering a Remote CommCell.

Before You Begin

Run the SetGlobalFilteronCommCell workflow on the master CommCell. The master CommCell is the CommCell other CommCells are registered with.

Procedure

  1. From the CommCell Console ribbon, on the Home tab, click Control Panel.

  2. Under Data, click Global Filters.

  3. The inherited global filters are visible in the Master CommCell Global Filter list.

    Important

    The Master CommCell Global Filter list is only populated when the SetGlobalFilteronCommCell workflow is run on the master CommCell.

  4. To apply inherited global filters, select Use Global Filters from Master CommCell.

    The master CommCell global filters are applied to Windows and UNIX category (agent type).

  5. Click OK.

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