Enabling or Disabling CommServe LiveSync

Enable the CommServe LiveSync feature to facilitate CommServe Recovery Using High Availability CommServe Host.

Before You Begin

• If you have a third-party firewall configured between the Production and Standby CommServe hosts, open the ports required to communicate across these firewalls. For more information, see Setting Up a Standby CommServe Using Port Forwarding Gateway Configuration.

  After running the CommServe Port Forwarding Gateway Configuration workflow, you will need to Connect the Web Server or Workflow Engine to the CommServe Computer for ODBC connections to work.

• Verify that the Status icons in the Process Manager for Production Node and Passive Node(s) are displayed in green in both the Production and Standby CommServe hosts, before enabling the CommServe LiveSync operation. For more information on the icons in Process Manager, see Verifying the Default Setup.

• Verify that the Index server is not configured on the Web server which is also the CommServe server.

• Verify that the Download Center application is not used from the Web server that is on the CommServe server.

Procedure

1. On the CommCell Console ribbon, in the Home tab, click Control Panel.

   The Control Panel dialog box appears.

2. In the CommCell group, click CommServe LiveSync.

   The CommServe LiveSync dialog box appears.

   

3. In the Nodes tab, select the Enable CommServe Live Sync option to enable the CommServe LiveSync feature.

   Schedules for the LiveSync operation is enabled and the databases are converted to the full recovery model.

   Conversely, when this option is disabled, schedules for the LiveSync operation is disabled and the databases are converted to the simple recovery model.

4. Click OK.

What To Do Next

• Verify the setup from the production CommServe host to ensure that the default components are installed and configured properly. For more information, see Verifying the Default Setup.

• If a passphrase key management server is configured in the CommCell environment and the passphrase is exported to the CommServe client, then you must export the passphrase to the SQL clients of all nodes instead of exporting to CommServe client. The export of the passphrase to all clients ensures that the passphrase is available on all the nodes.

• If an AWS Key Management Service (KMS) Server or a Key Management Interoperability Protocol (KMIP) server is configured in the CommCell environment, then you must copy the certificates to all the nodes under the same path.

Additional Information

If you are disabling the CommServe LiveSync feature, make sure to delete the topologies created for CommServe Failover under the Network Topologies node in the CommCell Browser. The topologies will be listed under the following sub-nodes:

• Network Topology Created for Commserv Failover

• Network Topology created for failover clients