Installations - Frequently Asked Questions

Can I install an older version of Commvault on a Windows or UNIX client computer?

Yes. You can install Commvault V9 and Commvault V10 on a Windows or UNIX client computer. For more information, see Installing Clients with Deprecated Operating Systems or Applications.

Commvault Version 8 can be installed on selected UNIX operating systems and only provides backup and restore functionalities. For more information, see Installing Version 8 UNIX Clients on a Version 11 CommCell Environment.

How do I source my environment as part of a Commvault startup?

To source your environment as part of Commvault startup, you can create a file with custom environment variables. This file is which is sourced during a Commvault service restart. The system retains the custom environment file after you repair the Commvault software, or perform a feature release installation or update.

Note

You can only use the following variables in the custom environment file: set, unset, and export.

Procedure

Create a text file called cust_env, and apply the same permissions as the Commvault installation.
Enter your custom environment variables in the file. For example:

export HTTPS_PROXY=http://proxy.commvault.com:8080

export NO_PROXY=172.0.0.1,localhost,169.254.169.254

unset HTTP_PROXY
Copy the file to the following folder: software_installation_path/Base
Restart Commvault services.

What are the installation scenarios in which the installer may prompt for a reboot?

Third-party applications are installed for some Commvault packages.

The following table displays the third-party applications that might require a reboot for a specific Commvault package.

Packages	Third-Party Applications That Might Require a Reboot	Description
CommServe	Microsoft SQL Server	The installation program prompts for a reboot during the installation. Reboot your computer so that the changes can take effect, and then resume the installation.
CommCell Console	Microsoft .NET Framework 4.0	The installation program prompts for a reboot during the installation. Reboot your computer so that the changes can take effect, and then resume the installation.
Metrics Reporting	Microsoft SQL Server	The installation program prompts for a reboot during the installation. Reboot your computer so that the changes can take effect, and then resume the installation.
Web Server	Microsoft ASP.NET AJAX Extensions Package Microsoft SQL Server	The installation program prompts for a reboot during the installation. Reboot your computer so that the changes can take effect, and then resume the installation.
Web Console	Microsoft .NET Framework 4.6.2	The installation program prompts for a reboot during the installation. Reboot your computer so that the changes can take effect, and then resume the installation.
Workflow Engine	Microsoft SQL Server	The installation program prompts for a reboot during the installation. Reboot your computer so that the changes can take effect, and then resume the installation.
Active Directory Agent	Active Directory Light Weight Directory Services	The installation program prompts for a reboot during the installation. Reboot your computer so that the changes can take effect, and then resume the installation.
SQLServer Agent	Microsoft SQL 2005 Native Client package MSXML package SQL XMO Package	The installation program prompts for a reboot during the installation. Reboot your computer so that the changes can take effect, and then resume the installation.
Windows File System Agent	Microsoft .NET Framework 4.6.2	The installation program prompts for a reboot during the installation. Reboot your computer so that the changes can take effect, and then resume the installation.

The installation program might also prompt for a reboot in the following scenarios:

Scenarios which may lead to a computer reboot	Description
If you choose to disable firewall profiles during installation.	While performing the installation, if you select the Yes, disable Windows Firewall for all profiles option in the Firewall Configuration screen, then your computer will prompt for a reboot. This applies to all Commvaultpackages.
If there are any pending Commvault related files that need to be renamed.	This might happen during the installation of any of the Commvault package.
When the Msiexec.exe utility prompts for a reboot to install MSI packages.	This might happen during the installation of any of the Commvault package.
When a new path is added to the environment variable.	This might happen during the installation of the following agents: DB2 Oracle SAP for Oracle Sybase
When the installer runs in the Upgrade Mode.	The following packages might require a reboot during the upgrade: File Share Archiver Client Driver for File Archiver Driver for Continuous Data Replicator
When the Virtual Disk Development Kit requires an upgrade.	This might happen during the installation of the Virtual Server Agent.
During installation of a service pack.	The following might be required: Restart of the Hyper-V node to use the latest CVCBT driver version included with the service pack.