Installing Platform Releases On the Standby CommServe Host and SQL Clients

Platform releases (formerly "feature releases") or maintenance releases can be installed in both the production and standby CommServe hosts.

Before You Begin

Procedure

  1. Install the platform release on the Production CommServe host. For more information on installing platform releases on the production CommServe hosts, see Installing a Platform Release on the Production CommServe During a Maintenance Failover.

  2. From the CommCell Browser, go to Client Computer Groups > CSLive Sync > CVLiveSync.

  3. Right-click then CVLiveSync client group and then click All Tasks > Add/Remove Software > Upgrade Software.

  4. In the Update Software dialog box, Select the necessary option and then click OK.

    For more information about the available options, see Install Platform Release and Maintenance Release Options.

Result

  • An Install Updates job will be started. You can monitor the progress of the job from the Job Controller window.

  • Platform release will be installed on the following instances:

    • SQL client on the production CommServe host

    • SQL client on the standby CommServe host

    • CommServe client in the standby CommServe host instance. (The platform release installation will automatically detect the necessary updates on the CommServe host.)

If the platform release installation fails in the CommServe client, manually install the platform release on the Standby CommServe host. For more information on manually installing the platform release, see Manually Installing Platform Releases On the Standby CommServe Host.

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