Job Management

The following sections list the alert types available within the Job Management category along with important details such as:

User permissions needed to use the alert
CommCell entities that can be associated with the alert
Criteria that trigger the alert
Available alert tokens

Auxiliary Copy

Use this alert to monitor auxiliary copy jobs running in the CommCell (under specific storage policies).

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management or Alert Management	Storage Policies Storage Policy Copies	Alert every n attempt (Phase failures)	Information	A specified number of attempts were made to resume the auxiliary copy operation after a phase failure.
		Alert every n attempt (Network failures)	Information	A specified number of attempts were made to resume the auxiliary copy operation after a network failure.
		Delayed by n Hrs	Warning	An auxiliary copy operation was in a waiting state for the hours specified by the user at time of configuration.
		Auxiliary Copy fallen behind alert	Information	Any of the following criteria have been met for the selected storage policy copy: To be copied data is over the quantity specified in TB. Default value is 25TB. Jobs that are over number of specified days old and have not yet been fully copied. More than the default value of 48 hrs is required to copy all data, based on the average throughput of previously run Auxiliary Copy jobs. It is recommended that you adjust this value with an estimated completion time so that the alert above will not be triggered. Note If you do not select the To be copied data is over option for the storage policy copy, you will receive an alert when the data to be copied exceeds the default threshold of 25TB. Also, a warning icon appears for the storage policy and the storage policy copy. If an alert is received, give immediate attention to any abnormal condition. Immediate action will prevent the Auxiliary Copy falling behind the source copy, in terms of amount of data to be copied. The alert indicates the criteria that triggered the alert, with one alert reason for each criterion above, respectively: to be copied data exceeded old jobs not copied need more time to copy data Assuming the Auxiliary copy has had no issues and is expected to run for that duration, use the throughput and application values from the Auxiliary Copy Job Summary Report to set the value for this third criterion. For example, application data size is 1000 GB and throughput is 500 GB/hr, set time to 2 hours. Note The example below shows how the throughput is calculated internally and can be followed to set the hours value for the third criterion: Auxiliary Copy Job1 copied 4 TB in 2 hrs. Auxiliary Copy Job2 copied 2 TB in 1 hour. Average Throughput = (Total data copied by all jobs) / (Total time taken by all previous Auxiliary Copy jobs) In the example, Total data copied = 6 TB Total time taken = 3 hrs Average throughput is 6/3 = 2 TB/hr. To copy 4 TB, the calculation is 4/2, rounding up to the next hour set the alert to 2 hrs. If the amount of data to copy increases to 27 TB, set the alert to 14 hrs, if throughput is 2TB/hr. If throughput increases, for example 10 TB can be copied in 1 hr, then set the alert to 3 hrs, if data to be copied is 27TB. Fallen behind alert for Silo copy and Snap copy is not supported. The interval between alerts for this criterion can be configured in the Media Management Configuration (Auxiliary Copy Configuration) dialog box. The default interval is 24 hours, which is set in the Interval (Hours) between Auxiliary Copy Fallen Behind alerts option.
		Job Activity	Information	An auxiliary copy operation was killed, resumed, or suspended by a user.
		Job Failed	Critical	An auxiliary copy operation failed to complete, failed to start, or was stopped by the system.
		Job Skipped	Warning	A scheduled auxiliary copy operation ran late, was skipped by a user, or skipped due to a holiday.
		Job Succeeded	Information	An auxiliary copy operation completed successfully.
		Job Succeeded with Errors	Warning	An auxiliary copy operation completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Backup Copy Workflow

Use this alert to monitor backup copy workflow jobs running in the CommCell (under specific storage policies).

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management or Alert Management	Storage Policies	Job Succeeded	Information	A backup copy workflow job completed successfully.
		Job Succeeded with Errors	Warning	A backup copy workflow job completed with errors.
		Job Activity	Information	A backup copy workflow job is killed, resumed, or suspended by a user.
		Job Failed	Critical	A backup copy workflow job failed to complete, failed to start, or was stopped by the system.
		Job Skipped	Warning	A scheduled backup copy workflow job ran late, was skipped by a user, or skipped due to a holiday.
		Job Started	Information	A backup copy workflow job was initiated manually or by a schedule.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Continuous Data Replicator

Use this alert to monitor Recovery Point Creation or Copy Backup operations running in the CommCell (under specific client groups, client computers, agents, or replication sets).

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management or Alert Management	Client Groups Clients Agents Replication Sets	Alert every n attempt (Phase failures)	Information	A specified number of attempts were made to resume the Recovery Point Creation or Copy Back operation after a phase failure.
		Alert every n attempt (Network failures)	Information	A specified number of attempts were made to resume the Recovery Point Creation or Copy Back operation after a network failure.
		Delayed by n Hrs	Warning	A Recovery Point creation, Consistent Recovery Point creation, or Copy Back operation was in a waiting state for the hours specified by the user at time of configuration.
		Job Activity	Information	A Recovery Point creation, Consistent Recovery Point creation, or Copy Back operation was killed, resumed, or suspended by a user.
		Job Failed	Critical	A Recovery Point creation, Consistent Recovery Point creation, or Copy Back operation failed to complete, failed to start, or was stopped by the system.
		Job Skipped	Warning	A scheduled Recovery Point creation, Consistent Recovery Point creation, or Copy Back operation ran late, was skipped, or skipped due to a holiday.
		Job Succeeded	Information	A Recovery Point creation, Consistent Recovery Point creation, or Copy Back operation completed successfully.
		Job Succeeded with Errors	Warning	A Recovery Point creation, Consistent Recovery Point creation, or Copy Back operation completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Data Aging

Use this alert to monitor data aging jobs running in the CommCell.

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management or Alert Management permission with a CommCell level association	Not Applicable	Job Activity	Information	A data aging operation was killed by a user.
		Job Failed	Critical	A data aging operation failed to complete, failed to start, or was stopped by the system.
		Job Skipped	Warning	A scheduled data aging operation ran late, was skipped by a user, or skipped due to a holiday.
		Job Succeeded	Information	A data aging operation completed successfully.
		Job Succeeded with Errors	Warning	A data aging operation completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Data Classification

Use this alert to monitor if any failure occurs when a data classification job runs.

User Permissions

Associated Entities

Criteria

Severity Level

Description

Alert Management

Clients

Client Groups

Classification Failed

Critical

A data classification operation failed to write to the database.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Data Protection

Use this alert to monitor backup/archive jobs running in the CommCell (under a specific client group, client, agent, instance, backup set, or subclient).

Note

This alert can also be configured as a subscription-based alert, which enables laptop users to subscribe to this alert from the Web Console in order to monitor their client backups.

User Permissions	Associated Entities	Criteria	Severity Level	Description
Data Protection Operations or Alert Management	Clients Client Groups Agents Instance/Partition Backup Sets All Subclients (DataArchiver agents only) Subclients	Increase in Data Size by n%	Information	A backup/archive job was at least n% larger in data size than the previous job of the same type (full, incremental, differential or synthetic full). Default is set at 10%. (n is the percentage of increase in data size, at which if met, will trigger the alert. The actual data size increase may be larger than the n%.)
		Decrease in Data Size by n%	Information	A backup/archive job is at least n% smaller in data size than the previous job of the same type (full, incremental, differential or synthetic full). Default is set at 10%. (n is the percentage of decrease in data size, at which if met, will trigger the alert. The actual data size decrease may be larger than the n%.)
		Alert every n attempt (Phase failures)	Information	A specified number of attempts were made to resume a backup/archive operation after a phase failure.
		Alert every n attempt (Network failures)	Information	A specified number of attempts were made to resume the backup/archive operation after a network failure.
		Delayed by n Hrs	Warning	A backup/archive operation was in a waiting state for the hours specified by the user at time of configuration.
		No backup for last n Days	Information	No backup/archive jobs have run in the specified number of days. When the Data Protection alert is configured as a subscription-based alert, this criterion is used by default to notify laptop users when no backups are performed. Note This criteria does not apply to synthetic full backups. No backup alert condition is calculated based on the start time of the last successful backup job.
		Job exceeded running time of n Hrs	Information	A backup/archive job in a running state exceeds the specified running time.
		Number of failed files is more than	Information	The number of failed files in a backup/archive job exceeds the specified number.
		Percentage of failed files is more than	Information	The percentage of failed files in a backup/archive job exceeds the specified percentage.
		Backup for subclient failed consecutively for n attempts	Critical	The backup job for a subclient fails the number of times specified. The failures must be consecutive. Failed backup job status includes: Job killed by the system Job killed Job completed with errors Job failed
		Alert when jobs in pending state exceed n percent or count of n	Information	The number of backup or archive jobs that are in either a pending or waiting state exceed number either as a percentage of total running jobs, or a minimum amount.
		Data backed up exceeds n GB	Information	The amount of data in a backup/archive job exceeds the specified gigabytes.
		Increase in object count by n%	Information	The number of backedup files is at least n% larger in object count than the previous job of the same type (full, incremental, differential or synthetic full). Default is set at 10%. (n is the percentage of increase in object count, at which if met, will trigger the alert. The actual object count may be larger than the n%.)
		Job Activity	Information	A backup/archive operation was killed, resumed, or suspended by a user, or resumed by the system.
		Job Committed	Information	A backup/archive operation was committed successfully.
		Job Failed	Critical	A backup/archive operation failed to complete or was stopped by the system.
		Job Skipped	Warning	A scheduled backup/archive operation ran late, was skipped, or skipped due to a holiday.
		Job Started	Information	A backup/archive job was initiated manually or by a schedule.
		Job Succeeded	Information	A backup/archive operation completed successfully.
		Job Succeeded with Errors	Warning	A backup/archive operation completed with errors.
		No Data Protection	Information	A data protection job failed to start.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Data Recovery

Use this alert to monitor restore/recover jobs running in the CommCell (under a specific client group, client, agent, backup set, or instance).

Note

This alert can also be configured as a subscription-based alert, which enables laptop users to subscribe to this alert from the Web Console in order to monitor the restore operations in their clients.

User Permissions	Associated Entities	Criteria	Severity Level	Description
Browse and In Place Recover or Browse and Out of Place Recover or Alert Management	Clients Client Groups Agents Instance/Partition Backup Sets	Job Activity	Information	A data recovery operation was killed, resumed, or suspended by a user.
		Job Failed	Critical	A restore operation failed to complete, failed to start, or was stopped by the system. When the Data Recovery alert is configured as a subscription-based alert, this criterion is used by default to notify laptop users when the backup data failed to be restored for a client.
		Job Skipped	Warning	A scheduled restore operation ran late, was skipped by a user or skipped due to a holiday.
		Job Started	Information	A restore operation was started by a user.
		Job Succeeded	Information	A restore operation completed successfully.
		Job Succeeded with Errors	Warning	A restore operation completed with errors.
		List Media Note: List Media is available when an alert is created for data recovery operations in general. It is not available when an alert is created for a specific data recovery job.	Information	A user requested a list of media used for the original backup operation.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Data Verification

Use this alert to monitor data verification jobs running in the CommCell (under a specific storage policy or storage policy copy).

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management or Alert Management	Storage Policies Storage Policy Copies	Delayed by n Hrs	Warning	A data verification operation was in a waiting state for the hours specified by the user at time of configuration.
		Job Activity	Information	A data verification operation was killed, resumed, or suspended by a user.
		Job Failed	Critical	A data verification operation failed to complete, failed to start, or was stopped by the system.
		Job Skipped	Warning	A scheduled data verification operation ran late, was skipped by a user, or skipped due to a holiday.
		Job Succeeded	Information	A data verification operation completed successfully.
		Job Succeeded with Errors	Warning	A data verification operation completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

DeDup DB Reconstruction

Use this alert to monitor reconstruction jobs for deduplication databases running in the CommCell (under a specific storage policy or storage policy copy).

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management or Alert Management	Storage Policies Storage Policy Copies	Delayed by n Hrs	Information	A deduplication reconstruction job was in a waiting state for the hours specified by the user at time of configuration.
		Alert every n attempts (Phase failures)	Information	A specified number of attempts were made to resume the deduplication reconstruction job after a phase failure.
		Alert every n attempts (Network failures)	Information	A specified number of attempts were made to resume the deduplication reconstruction job after a network failure.
		Job Activity	Information	A deduplication reconstruction job was killed, resumed, or suspended by a user.
		Job Failed	Critical	A deduplication reconstruction job failed to complete, failed to start, or was stopped by the system.
		Job Skipped	Warning	A scheduled deduplication reconstruction job ran late, was skipped by a user, or skipped due to a holiday.
		Job Started	Information	A deduplication reconstruction job was initiated manually or by a schedule.
		Job Succeeded	Information	A deduplication reconstruction job completed successfully.
		Job Succeeded with Errors	Warning	A deduplication reconstruction job completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Disaster Recovery Backup

Use this alert to monitor disaster recovery backup jobs running in the CommCell.

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management or Alert Management permission with a CommCell level association	Not Applicable	Delayed by n Hrs	Warning	A disaster recovery backup operation was in a waiting state for the hours specified by the user at time of configuration.
		Job Activity	Information	A disaster recovery backup operation was killed by a user.
		Job Failed	Critical	A disaster recovery backup failed to complete, failed to start, was stopped by the system, or no storage policy was defined for the operation.
		Job Skipped	Warning	A scheduled disaster recovery backup ran late, was skipped by a user, or skipped due to a holiday.
		Job Succeeded	Information	A disaster recovery backup completed successfully. By default, five backup set are pruned during the operation.
		Job Succeeded with Errors	Warning	A disaster recovery backup operation completed with errors/warnings.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Information Management

Use this alert to monitor information management jobs running in the CommCell.

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management or Alert Management permission with a CommCell level association	Not Applicable	Delayed by n Hrs	Warning	An information management operation was in a waiting state for the hours specified by the user at time of configuration.
		Job Activity	Information	An information management operation was killed by a user.
		Job Failed	Critical	An information management operation failed to complete, failed to start, or was stopped by the system.
		Job Skipped	Warning	An information management operation ran late, was skipped by a user, or skipped due to a holiday.
		Job Succeeded	Information	An information management operation completed successfully.
		Job Succeeded with Errors	Warning	An information management operation completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Media Erase

Use this alert to monitor erase media jobs running in the CommCell and that are associated to specific libraries.

User Permissions	Associated Entities	Criteria	Severity Level	Description
Library Management or Alert Management	Libraries	Job Activity	Information	An erase media operation was killed, resumed, or suspended by a user.
		Job Failed	Critical	An erase media operation failed to complete, failed to start, or was killed by a user.
		Job Succeeded	Information	An erase media operation completed successfully.
		Job Succeeded with Errors	Warning	An erase media operation completed with errors/warnings.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Media Inventory

Use this alert to monitor media inventory jobs running in the CommCell and that are associated to specific libraries.

User Permissions	Associated Entities	Criteria	Severity Level	Description
Library Management or Alert Management	Libraries	Job Failed	Critical	An inventory operation failed to complete, failed to start, or was killed by a user.
		Job Succeeded	Information	An inventory operation completed successfully.
		Job Succeeded with Errors	Warning	An inventory operation completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Media Refreshing

Use this alert to monitor media refresh jobs running in the CommCell (under specific storage policies or storage policy copies).

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management or Alert Management	Storage Policies Storage Policy Copies	Alert every n attempt (Phase failures)	Information	A specified number of attempts were made to resume the media refresh operation after a phase failure.
		Alert every n attempt (Network failures)	Information	A specified number of attempts were made to resume the media refresh operation after a network failure.
		Delayed by n Hrs	Warning	A media refresh operation was in a waiting state for the hours specified by the user at time of configuration.
		Job Activity	Information	A media refresh operation was killed by a user.
		Job Failed	Critical	A media refresh operation failed to complete, failed to start, or the operation was stopped by the system.
		Job Skipped	Warning	A media refresh operation ran late, was skipped by a user, or skipped due to a holiday.
		Job Succeeded	Information	A media refresh operation completed successfully.
		Job Succeeded with Errors	Warning	A media refresh operation completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Report

Use this alert to monitor the generation of reports in the CommCell.

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management permission with a CommCell level association	Not Applicable	Job Activity	Information	A report job was killed by a user.
		Job Failed	Critical	A report failed to generate, the operation was stopped by the system, or a report failed to be saved.
		Job Skipped	Warning	A report job ran late, was skipped by a user, or was skipped due to a holiday.
		Job Succeeded	Information	A report generated successfully.
		Job Succeeded with Errors	Warning	A report was generated with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Virtualize ME

Use this alert to monitor the Virtualize ME jobs running in the CommCell.

User Permissions	Associated Entities	Criteria	Severity Level	Description
Alert Management	Clients	Alert every n attempt (Phase failures)	Information	A specified number of attempts were made to resume the Virtualize Me job after a phase failure.
		Job Activity	Information	A Virtualize Me job was killed, resumed, or suspended by a user.
		Job Failed	Critical	A Virtualize Me job failed to complete, failed to start, or was stopped by the system.
		Job Started	Information	A Virtualize Me job was started by the user.
		Job Succeeded	Information	A Virtualize Me job completed successfully.
		Job Succeeded with Errors	Warning	A Virtualize Me job completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Workflow

Use this alert to monitor the execution of one or more workflows defined in the CommCell.

User Permissions	Associated Entities	Criteria	Severity Level	Description
Administrative Management or Alert Management	All existing workflows in the CommCell	Alert every n attempt (Phase failures)	Information	A workflow is in a waiting state for a specified number of hours after a phase failure.
		Job Activity	Information	A workflow was killed, resumed, or suspended by a user.
		Job Failed		A workflow failed to start, failed to complete, or was stopped by the system.
		Job Skipped	Warning	A scheduled workflow job ran late, was skipped by a user, or skipped due to a holiday.
		Job Started	Information	A workflow job was initiated by a user or schedule.
		Job Succeeded	Information	A workflow job completed successfully.
		Job Succeeded with Errors	Warning	A workflow job completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.