Options

Use this tab (Client/Client Group > Properties > Network > Options) to configure additional network route configuration options. This tab is visible when Network Route Configuration is set to Advanced.

Keep-alive Interval, seconds

The interval for sending keep-alive packets, to maintain the session if backup traffic has an extended pause.

Note

To avoid idle session timeouts on cloud-based clients, set the keep-alive interval to 200 seconds (or less).

Tunnel Init Interval, seconds

The amount of time that expires before a tunnel creation is attempted (default = 30 seconds). For example, if a tunnel goes down, then a new tunnel will be created after 30 seconds expire.

Default Outgoing Tunnel Protocol

When installing software components on a client for which there is no tunnel protocol defined on the Outgoing Routes tab, this option sets the outgoing tunnel protocol for any route that uses a network gateway to communicate with a locked-down CommServe host.

Force SSL authentication in incoming tunnel connections

Select this option to force all incoming tunnel connections to use HTTPS protocol. Communication between other CommCell components will be authenticated through Secure Socket Layer (SSL).

Bind all services to open ports only

Select this option to bind all services to the list of incoming ports configured for the client using TCP/IP filtering.

This computer is in DMZ and will work as a network gateway

Select this option to designate this computer as a network gateway computer for CommCell communications through firewall.

Force per-client certificate based authentication

Visible only when This computer is in DMZ and will work as a network gateway is selected. Selecting this option prevents clients that do not have certificates from communicating with a locked-down CommServe host through this computer when it is acting as a network gateway. If this option is selected, you will have to generate a temporary authentication certificate to install new clients through the network gateway. For more information, see Enforcing Authentication of Client Certificates during Installations, and Renew a Revoked Certificate in a Locked Down CommCell.

Roaming client

Select this option to designate a client computer as roaming client. The roaming feature intelligently determines the best route for the client to communicate with the CommServe computer. This is useful for clients that constantly change their geographical location, such as laptop clients.

When the option is selected, the client will try to reach the CommServe computer directly, without the use of network routes (outgoing routes are bypassed). If the CommServe computer cannot be reached, the client will continue to use the configured network routes.

Port Forwarding Gateway Settings

These settings are visible when configuring a CommCell. They allow you to configure port-forwarding gateways.

  • Access GUI Server (EvMgrS) via following proxy

    Select this option to enable port 8401 on the CommServe computer.

    • Remote Proxy lists the proxy computers that you can use to access the CommServe.

    • Port Number specifies a local port used by the proxy computer which will be mapped to port 8401.

  • Access Web Server via following proxy

    Select this option to enable port 81 on the computer where the Web Server is installed.

    • Remote Proxy lists the proxy computers that you can use to access the Web Server.

    • Port Number specifies a local port used by the proxy computer which will be mapped to a dynamic IIS port.

  • Access Reports via following proxy

    Select this option to enable port 80 on the CommServe computer.

    • Remote Proxy lists the proxy computers that you can use to access the Report database.

    • Port Number specifies a local port used by the proxy computer, which will be mapped to a dynamic IIS port.

  • Access Custom Reports Engine via following proxy

    Select this option to specify the proxy through which this Web Console instance communicates with the Custom Reports Engine.

    • Remote Proxy lists the proxy computers that provide access to the Custom Reports Engine service.

    • Port Number specifies the port the Web Console will use to access the Custom Reports Engine (commonly running on the Web Server). This is a local port on the computer hosting the Web Console that is mapped to the Web Server.

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