Console alerts can be viewed from the CommCell Console. This alert is similar to Email alerts, with the difference that a console alert is sent to the CommCell Console instead of an email. You can configure console alerts for both CommCell user groups and external domain user groups. This way you can choose the alert recipients. Console alerts are useful if you want to manage of all your alert notifications from the CommCell Console. You can view and monitor up to 200 alerts.
A console alert is visible in the CommCell Console for 7 days, and it is removed from the CommServe database after 30 days since its creation. However, you can also flag an alert if you want to retain it for a longer period.
The following is an example of a Console alert:
Procedure
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On the Notification Type(s) Selection page, click the Console Alerts tab to send an alert to the console.
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Select the Select [Console Alerts]for notification check box.
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By default, the notification message is in HTML format. Select TEXT to create a text-based message.
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Click Next.
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Review your selections on the Summary page and click Finish.
Result
When the alert is triggered by the criteria you specified, a pop-up window is displayed in the CommCell Console. Click the pop-up window to view the console notification. For information about suppressing the pop-up window, see Suppressing the Pop-up Window for Console Alerts.
To view a list of previous console notifications, from the CommCell Console ribbon, on the Home tab, click the arrow under Alerts, and then select Console Alerts. From the Console Alerts window, the details of the latest notification are displayed in the lower pane.
Right-click a console notification to perform the following operations:
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View the details in a separate dialog box.
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Delete the notification.
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Mark the notification as read or unread. When unread, the notification is shown with bold text.
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Mark the notification as important by clicking the pin icon (
) next to the notification. This retains the notification for a longer period of time.Note: When a notification is marked as important, read, or unread, the pin icon is only visible to you and not to all the notification recipients.
