Verify that your environment meets the system requirements for the Laptop Backup feature running on a Windows computer.
Operating System
Important
Use the most recent version of the operating system that is listed. The Commvault software fully supports the most recent version of an operating system, until the vendor ends support. More recent versions of the Commvault software might not install on operating systems that are not supported by the vendor anymore. For information about the support lifecycle of an operating system, contact the vendor.
|
Operating system |
Processor architecture |
|---|---|
|
Windows 11 Editions |
All Windows-compatible processors are supported |
|
Microsoft Windows Server 2022 Editions |
All Windows-compatible processors are supported |
|
Microsoft Windows Server 2019 Editions |
All Windows-compatible processors are supported |
|
Microsoft Windows Server 2019 Core Editions |
All Windows-compatible processors are supported |
|
Microsoft Windows Server 2016 Editions Nano Servers are not supported. For more information, see Considerations for Microsoft Windows Server 2016. |
All Windows-compatible processors are supported |
|
Microsoft Windows Client 11 Editions |
All Windows-compatible processors are supported |
|
Microsoft Windows Client 10 Editions |
All Windows-compatible processors are supported |
|
Microsoft Windows Client 8.1 For more information, see Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8. |
All Windows-compatible processors are supported |
|
Microsoft Windows Server 2012 R2 Editions For more information, see Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8.x. |
|
|
Microsoft Windows 7 Editions |
All Windows-compatible processors are supported |
|
Microsoft Windows Server 2008 R2 Editions Server Core installations are not supported. |
All Windows-compatible processors are supported |
Hard Drive
|
Component |
Space required |
|---|---|
|
Software |
1 GB |
|
Job results folder |
To calculate the disk space requirements for the job results directory, see Job Results Directory Disk Space Calculation. |
|
Log folder |
500 MB |
Windows Surface Devices
-
Surface Pro
-
Surface 3 and more recent versions
Software That Is Automatically Installed
.NET Framework
- On most versions of Windows, the .NET Framework 4.6.2 is automatically installed.
Visual C++ Redistributable 2017
Starting in Service Pack 17, the Microsoft Visual C++ Redistributable 2017 (vcredist2017.exe) is automatically installed.
If a computer does not have the most recent Windows updates, then the installation of Universal C Runtime, as part of the installation of Microsoft Visual C++ Redistributable 2017, fails. To prevent the installation failure, install the following Windows updates:
-
KB2919355
-
KB2939087
-
KB2975061
-
KB2999226
Updates are not required on the most recent Windows operating system versions, such as Microsoft Windows 10 and Microsoft Windows Server 2016, because the Universal C Runtime is already installed on those versions.
DISCLAIMER
Certain third-party software and service releases (together, "Releases") may not be supported by Commvault. You are solely responsible for ensuring Commvault’s products and services are compatible with any such Releases.