Configuring Automatic Uploads of Disaster Recovery (DR) Backups to Commvault Cloud Services Portal

You can automatically upload copies of DR backups to the Commvault Cloud Services Portal.

If you need to rebuild the CommServe server, and both the CommServe server and the destination are unusable — such as after a ransomware attack — you can use the DR backup in the cloud.


  • DR backups are uploaded and stored in Azure, directly from your CommServe.

  • 5 DR backup copy, with the latest Differential copy (if any), is retained in the cloud for 90 days.

For additional information on how DR Backups are stored and managed, see Uploading DR Backups to Metallic Cloud.

Before You Begin

  • Verify that the CommServe computer is registered to access Commvault Cloud Services. For more information about registering the CommServe computer, see Registering the Command Center.

  • Verify that the URLs, https://* and, are added to the allowlist. All endpoints that contain must be whitelisted.

  • If the CommServe network uses HTTPS inspection or if an HTTP proxy is configured and has its own certificate-signing CA, add the root CA to the curl-ca-bundle.crt file in the base directory to avoid any verification failure. For more information, see KB article 59941.


  1. From the navigation pane, go to Manage > System.

    The System page appears.

  2. Click the Maintenance tile.

    The Maintenance page appears.

  3. Click the DR backup (Daily) tile.

  4. Click the edit icon Configuring a Local Drive or Network Share as the Export Destination for Disaster Recovery (DR) Backups (1).

    The DR backup (Daily) page appears.

  5. Click the Upload backup metadata to Metallic Cloud toggle key.

  6. Click Save.


Whenever a DR backup is performed, a copy of the DR data will be uploaded to the Metallic Cloud. (This is in addition to the network share or local drive specified for DR backups.)