Configuring an Email Server

To send email messages from the Command Center, you must set up an email server. For example, when you send log files, you can send email notifications to users.

For Transport Layer Security (TLS) encryption, versions 1.0, 1.1, and 1.2 are supported.


  1. From the navigation pane, go to Manage > CommCell.

    The CommCell properties page appears.

  2. Under Email settings, click Edit.

    The Configure email page appears.

  3. Enter the details for the email server:


    If you change the default mail server port number or disable or enable SSL, on the CommServe computer, restart the Server Event Manager (EvMgrS) service. For instructions about restarting services, see Using Process Manager to View and Manage Commvault Services.

    1. In the SMTP server box, enter the name of the mail server.

      For example, enter

    2. In the SMTP port box, enter the mail server port.

      The default port is 25.

    3. In the Sender email box, enter an email address.

    4. In the Sender name box, enter the sender name.

    5. If the mail server uses encryption, select the encryption algorithm:

      • TLS: Select if the mail server uses Transport Layer Security (TLS).

      • SSL: Select if the mail server uses Secure Socket Layers (SSL).

    6. To specify authentication options for the mail server, move the Use authentication toggle key to the right, and then enter a user name and password recognized by the mail server.

  4. To send a test email, click Test email.

  5. Click Save.