You can generate the As Built Guide on the Web Console.
Before You Begin
Procedure
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Log on to Web Console.
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Click Reports.
The Reports page appears.
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Click Help > As Built Guide.
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On the Fill the customer information dialog box, in the Customer Name box, enter the name of your organization.
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Next to Data Source, select the source for the report data:
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To collect report data directly from the CommServe database, select Database.
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To collect report data from an XML that is created from the CommServe database using a Qscript, select XML.
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Click Submit.
The As Built Guide is generated in .docx format.
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Save or open the file.