Preventing Backup Operations for a Company

To prevent backup operations from running during certain time periods of the day, tenant administrators can define blackout window rules for a company. By default, backup operations in the Command Center run for 24 hours without restriction.

If you create a blackout window, the backup operations that would start within the blackout window go into a queued state. After the blackout window ends, the queued operations automatically resume. The client time zone is honored at the company level.


  1. From the navigation pane, go to Manage > Companies.

    The Companies page appears.

  2. Click the Company name for which you want to define the blackout window rule.

    The company dashboard page appears.

  3. Under the Overview tab, beside the Blackout window tile, click add (+).

    The Blackout window dialog box appears.

  4. In the Name box, enter a name for the blackout window.

  5. To include only a few backup types in the blackout window, move the Operations toggle key to the left.

  6. Under the Operations box, select the Full, Incremental and Differential, Synthetic Full, or Transaction Log backup types to black out.

  7. Under the Admin operations box, select the administrative job types such as Auxiliary copy, Backup copy, or Upgrade software to black out.


    • By default, all backup types are included in the blackout window that is created at system level.

    • The operations apply to the ones that you select and will not affect the hidden operations.

  8. Under Do not run job, select the days, weeks, and times to include in the blackout window.

  9. Under Of these weeks box, specify the day of the week for which the blackout window rule is applied.

  10. To enable the blackout window for dates, move the Between these dates toggle key to the right, and then enter dates in the Start date and End date boxes.

  11. To skip the jobs that are scheduled to run during the blackout window, instead of putting them into a queued state, move the Do not submit scheduled job toggle key to the right.


    • If you move the Do not submit job toggle key to the right, schedule operations will not start during the blackout window.

    • If you submit an interactive job, the Commvault software starts the operation during the blackout window.

  12. Click Save.