> Expert > CommCell Management > Operating and Monitoring the Backup Environment > Log Files - Overview

Masking Data in Log Files

Updated

Data Masking

You can mask sensitive data in log files and CommServe database. The CommServe log files, the CommServe database, the client computer log files, and the MediaAgent log files contain masked data. This means that the database dump contains only masked data.

Important

Data masking is supported only for the CommServe Database option. Even if you select other databases, the data is not masked.

On Windows, you can use the hosts file to scrub the log bundle in Send Log Files. To access the file, go to Windows_Installation_Dir\system32\drivers\etc\hosts. The hosts file contains both the IP address and the host name of the machine that you can use to scrub the log bundle in Send Log Files.

On Windows and Linux, to scrub more sensitive keywords, you can use the scrub.config file in the Software_Installation_Directory\Reports\sendlogfiles folder. You must specify each word on a new line.

Note

  • The number of lines in the scrub.config file must be less than 1000.

  • Avoid regular words, such as a, an , the, and in.

The Send Log Files Scrub Map Report maps the masked entity names to the names in the CommCell environment. To download and view this report, see Send Log Files Scrub Map.

Procedure

  1. From the CommCell Browser, right-click the CommServe, point to All Tasks, and then click Send Log Files.

    The Send Log Files dialog box appears.

  2. On the Computers tab, select the computers that you want to send log the files for.

  3. On the CommCell Information tab, select the CommServe Database check box.

  4. On the Machine Information tab, select the Scrub Log Files check box.

  5. On the Output tab, configure the location where you want to send the log files:

    • To send the log files to the default HTTPS location, leave the Upload to HTTPS check box selected.

    • To save the log files to a local or network location, select the Output To checkbox, select Local Path or Network Path, and then click Browse to select the folder path. If you select Network and need access to the network path, click Impersonate, and then specify the user account.

    • To send log files as an email attachment, select the Attach logs to E-mails (not recommended) check box.

      Note

      This option is deprecated and removed from Command Center.

    • To split large log files into smaller file chunks during the upload process, leave the Enable Chunking check box selected. To change the size of the file chunks, beside Chunk File Size, enter a number. This option is selected by default and cannot be modified on selecting Upload to HTTPS check box.

    For more information about the log file output settings, see Options in the Send Log Files Dialog Box.

  6. To configure an email notification for sending the log files, do the following:

    1. On the Notifications tab, select the Email check box.

    2. From the Available Users and User Groups list, select the users who should receive the log files, and then click the right arrow button (>).

    3. In the Additional Recipients box, enter the email addresses for additional users who are not associated with the CommCell group.

    4. In the Subject (Ticket Number) box, enter the subject for email notification.

    5. In the Problem Description box, enter a description for the problem that requires troubleshooting.

  7. Click OK.

What to Do Next

View admin job history for log files.

Send Log Files Scrub Map

Was this page helpful?