Getting Started with Exchange Mailbox

This topic describes the high-level steps that first-time users must follow to set up the Exchange Mailbox application in the Command Center.

Step 1: Install the Commvault Package

The Commvault package must be installed to protect and manage your data. If the package has not been installed by your backup administrator, you must install the package by following the steps in Installing the Commvault Package.

Step 2: Obtain Your User Credentials

Obtain the following information from your backup administrator:

  • The Command Center URL

  • Your Command Center user credentials

Step 3: Log On to the Command Center

Access the Command Center using the URL that was provided by the administrator.

Step 4: Complete the Core Setup Wizard or Register the Command Center

Configure core information by completing the Core Setup Wizard.

Step 5: Install the Index Server

Install the Index Server package and configure the index server. For more information, see Installing the Index Store Package for Index Server Cloud and Hardware Recommendation.

Step 6: Configure the Server with the Exchange Package

Install the Exchange package on on-premises servers and access nodes. For more information, see Installing Exchange Agents on a Client Computer and System Requirements.


On the ContentStore mail server access node, install the Microsoft .NET Framework 4.6.2 or a more recent release.

Step 7: Install Microsoft Outlook

You must install Microsoft Outlook on the access node. For more information, see Microsoft Outlook Requirements.

Step 8: Prepare Your Environment

Perform the following tasks to prepare your environment:

Step 9: Complete the Exchange Mailbox Application Setup Wizard

Create an Exchange Mailbox server by completing the Setup Wizard.

Step 10: Configure the Client

Associate mailboxes with the client and perform any other required configurations.

Step 11: Run Your First Data Protection Operations