Preparing the MediaAgent

If you want to recover a mailbox or mailbox items (such as a folder, a public folder, a contact, or a calendar entry) from Exchange database backup jobs, then verify that the MediaAgent has the required software.

The MediaAgent must have the following software:

  • The Exchange package (the package can be installed in restore-only mode)

  • Microsoft Outlook (64-bit) all versions for PST restores.

    Microsoft Outlook (64-bit) 2019 version for restoring to a mailbox.

  • Visual C++ Redistributable for Visual Studio 2012 Update 4.

    For more information, see the Microsoft article "Visual C++ Redistributable for Visual Studio 2012 Update 4", https://www.microsoft.com/en-us/download/details.aspx?id=30679.

  • Microsoft .NET Framework 4.6.2.

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